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About the Role

As Patreon's first dedicated video engineer, you will shape the live video platform connecting creators with their communities. You will combine strong backend engineering with deep streaming expertise to build reliable, high-quality live experiences at scale.

Responsibilities

Lead the architecture and delivery of live video systems spanning ingest, transcoding, packaging, delivery, and playback.
Build scalable backend services and APIs that power live video experiences across web and mobile.
Improve end-to-end streaming latency, video quality, and reliability across devices and network conditions.
Drive video vendor evaluation, integration, and build-versus-buy decisions, balancing capabilities, cost, scale, and long-term flexibility.
Establish observability, quality metrics, service-level objectives, and load testing practices to prepare for major creator live events.
Own production reliability through incident response, debugging, capacity planning, and lasting improvements to system resilience.
Partner with product, infrastructure, web, and mobile engineers to shape a multi-quarter video roadmap that balances creator needs with architectural health.
Mentor engineers through hands-on collaboration and design reviews, growing video expertise within the team.

Requirements

Significant experience building and operating large-scale backend systems, with demonstrated technical leadership across teams.
Experience architecting and delivering live video systems supporting large audiences, ideally 100,000+ concurrent viewers.
Deep knowledge of live streaming technologies, including HLS, low-latency HLS, and WebRTC, and the trade-offs between latency, quality, reliability, and cost.
Experience diagnosing and improving streaming behavior, including buffering, adaptive bitrate delivery, stream failures, and the impact of packet loss.
Experience delivering broadcast and playback capabilities across web, iOS, and Android in partnership with client engineering teams.
Strong foundations in distributed systems, APIs, data storage, caching, queues, and event-driven architectures.
Experience evaluating and integrating video vendors, including understanding SDK limitations, quotas, scaling constraints, and pricing models.
A strong operational mindset, with experience defining video quality metrics, running load tests, debugging production issues, and supporting on-call coverage for live systems and major events.
Experience operating cloud-native systems using technologies such as AWS and Kubernetes.
Proficiency in Python, Go, or a similar backend language, with a commitment to hands-on engineering.
Ability to explain technical trade-offs clearly, guide cross-functional decisions, and translate ambiguous needs into a technical roadmap.
Experience mentoring engineers and establishing technical standards that improve system quality and team effectiveness.

Skills

Backend engineering
Streaming expertise
Live video systems architecture
Scalable backend services
API development
HLS
Low-latency HLS
WebRTC
Distributed systems
Data storage
Caching
Queues
Event-driven architectures
AWS
Kubernetes
Python
Go

Location

San Francisco
New York

Work Type

Hybrid

Experience Level

Staff
Technical leadership

Salary/Compensations

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Benefits

Salary
Equity plans
Healthcare
Flexible time off
Company holidays
Recharge days
Commuter benefits
Lifestyle stipends
Learning and development stipends
Patronage
Parental leave
401k plan with matching

About the Company

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences.
We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Staff Software Engineer, Backend Platform to support our mission.
The Backend Platform team builds the foundational systems and infrastructure that power Patreon's creator platform.
We're responsible for the core backend services, APIs, databases, infrastructure, and developer tooling that enable product teams across the company to ship quickly, reliably, and at scale.
This team is growing and investing in foundational platform capabilities that will support Patreon's next phase of scale and product expansion.
Patreon powers creators to do what they love and get paid by the people who love what they do.
Our team is passionate about making this mission and our core values come to life every day in our work.
Through this work, our Patronauts: Put Creators First | They're the reason we're here. When creators win, we win.
Build with Craft | We sign our name to every deliverable, just like the creators we serve.
Make it Happen | We don't quit. We learn and deliver.
Win Together | We grow as individuals. We win as a team.

Equal Opportunity

Patreon is proud to be an equal opportunity employer.
We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.