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About the Role
The Office Services Clerk supports daily mailroom and office services operations, ensuring timely processing and distribution of mail and packages. This role also assists with copy center support and general office service requests. The ideal candidate is reliable, organized, service-oriented, and excels at managing multiple responsibilities in a fast-paced environment while providing outstanding customer service.
Responsibilities
- Sort, process, and distribute incoming USPS, FedEx, UPS, DHL, and courier deliveries
- Prepare and process outgoing mail and overnight shipments
- Receive, log, and notify employees of incoming packages
- Reconcile postal, courier, and hand-delivery receipts
- Respond to internal and external telephone and email inquiries related to office services
- Prepare and ship interoffice pouches according to schedule
- Complete required domestic and international shipping documentation
- Deliver office supplies, stationery, and other items throughout the office as needed
- Monitor email requests and respond in a timely manner
- Coordinate courier services and track deliveries as needed
- Assist with food pickup and delivery for office lunches
- Support the copy center with copy requests, document binding, and restocking supplies
- Perform general office service requests and minor support tasks
- Take instructions over the phone
Requirements
- Ability to manage a varied workload and meet deadlines
- Punctual, dependable, and responsive
- Proficient in Outlook and other required office applications
- Strong customer service and interpersonal skills
- Ability to work collaboratively with attorneys, legal assistants, and business support staff
- Flexibility to adjust daily priorities in response to urgent or unexpected requests
- Strong written and verbal communication skills
- Ability to handle firm and client information with confidentiality and discretion
- Prior customer service, office services, mailroom or other client-facing experience
Skills
- Customer service
- Interpersonal skills
- Written communication
- Verbal communication
- Confidentiality
- Discretion
- Outlook proficiency
Location
- New York, NY
Work Type
- Full-time
- Onsite
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $55,000-$65,000
Benefits
- Competitive salary
- Comprehensive benefits package
About the Company
- Davis Polk & Wardwell LLP is an elite global law firm with world-class practices.
- Clients rely on Davis Polk for challenging legal and business matters.
- The firm has offices in key financial centers and political capitals.
- Over 1,000 lawyers collaborate to deliver exceptional service, sophisticated advice, and creative, practical solutions.