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About the Role
BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada.
Responsibilities
- Support the addition of new talent through participation in the recruitment process
- Provide ongoing mentoring and coaching of the team, including performance management and career guidance
- Manage team utilization planning and forecasting
- Ensure professionals have the skills, experience, and capacity required to deliver service offerings
- Act as a trusted advisor to external customers and BDO project teams in support of client Dynamics F&O Finance implementations
- Manage multiple engagements against budget, timeline, and scope
- Monitor and manage vendor relationships where applicable
- Lead internal and external action planning meetings and drive deliverables to closure
- Act as an escalation contact on and off hours as needed and manage customer satisfaction or delivery concerns
- Build deep relationships with clients and assist in expanding engagement footprint
- Analyze customer business needs and objectives, providing in-depth application expertise
- Streamline customer business processes to achieve greater ROI within the Dynamics 365 for Finance and Operations suite
- Ensure effective delivery of operations and high customer service
- Support the evolution of tools and operational procedures through continuous improvement
- Update/Establish, track, and report on Key Performance Indicators supporting operational excellence
- Participate in pre-sales presentations, pricings, and proposals
- Assist in the development and implementation of new service offerings
- Contribute to and lead aspects of the practice's annual business plan
Requirements
- Minimum 5+ years of Dynamics 365 F&O consulting experience, with strong expertise in one or more functional areas (e.g., Finance, Supply Chain, Manufacturing, Retail, HR)
- Experience managing a Dynamics 365 F&O team or leading multiple functional consultants on D365 F&O implementation projects
- Self-motivated, articulate, and able to inspire audiences
- Process analysis, redesign, and documentation experience
- Experience in functional design, configuration, and process alignment with a detailed understanding of Financial System concepts and general module functionality
- Experience working with and supporting ISVs (e.g., Dynaway, SKG)
Skills
- Dynamics 365 F&O
- D365 F&O Finance implementations
- Process analysis
- Process redesign
- Process documentation
- Functional design
- Configuration
- Financial System concepts
- Module functionality
Location
- Anywhere in Canada
Work Type
- Hybrid
Experience Level
- Manager
- 5+ years
Education Level
- Dynamics 365 F&O/AX certifications in relevant business disciplines
Salary/Compensations
- $115,000 to $165,000
Benefits
- Competitive total cash compensation
- Comprehensive benefits from day one
- Flexible personal time off policy
- Reimbursement for wellness initiatives
About the Company
- BDO is a firm built on a foundation of positive relationships with our people and our clients.
- Professionals provide exceptional service, helping clients with advice and insight they can trust.
- Offers an award-winning environment that fosters a people-first culture with a high priority on personal and professional growth.
- Recognized among Canada’s Top 100 Employers for 2026.
- People experience is guided by three core pillars: Do work with genuine care, Do what matters with purpose, and Do what’s next.
- Committed to providing an environment where employees can be successful.
- Supports employees in engaging with how the firm changes and evolves.
- Helps employees become better professionals with extensive opportunities for learning and development.
- Supports achievement of personal goals outside of the office and making an impact on the community.
- Fosters a collaborative, inclusive environment where ideas are valued.
- Encourages innovation and forward thinking.
- Actively involved in communities by supporting local charity initiatives.
- Offers a blended approach to work designed to support flexible needs.
- Code of Conduct sets clear standards for conducting business, reflecting shared values and commitments.
- May use artificial intelligence enabled tools to support certain aspects of the recruitment process, but human decision-making remains paramount.
Equal Opportunity
- Committed to creating a workplace where employees can participate fully, contribute meaningfully, and succeed without barriers.
- Dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging.
- Recognizes and celebrates unique experiences, identities, and perspectives.
- Ensures the application process is inclusive and accessible.
- Provides accommodation for those requiring it to complete the application process.