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About the Role

The Regional Manager, Client Operations leads a geographically distributed team providing consistent, timely sales and campaign support across assigned markets. This role partners with regional and Sales leadership to oversee workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support. The role develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.

Responsibilities

Execute high-quality, data-driven sales proposals in partnership with National Account Executives, Campaign Strategists, and Market Experts, ensuring alignment with client objectives, expectations, and business priorities.
Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while delivering solutions that meet client needs.
Own the end-to-end campaign workflow, including routing, inventory reservations, revisions, approvals, and contract readiness, ensuring a seamless experience for both internal stakeholders and clients.
Partner with local markets to secure inventory and validate feasibility of proposed plans, resolving constraints and optimizing campaign outcomes to meet client expectations.
Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations, ensuring campaigns are delivered accurately and on time for clients.
Proactively communicate with Account Executives and internal stakeholders to manage revisions, optimizations, inventory approvals, and campaign updates, supporting clear, timely communication with clients.
Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements, maintaining client confidence in campaign execution.
Act as a client-facing partner to Account Executives, supporting client engagement and ensuring a high level of service by proactively addressing needs, resolving issues, and driving consistent, high-quality client experience throughout the campaign lifecycle.
Perform other duties as assigned.

Requirements

Two (2) + years in media planning, advertising operations, sales support, campaign management, or similar environment.
Experience working in deadline-driven, cross-functional settings.

Skills

Strong organizational skills with the ability to manage multiple projects, deadlines, and workflows in a fast-paced environment while maintaining a high level of accuracy.
Analytical mindset with the ability to interpret client briefs, pricing guidelines, and inventory data to support development of effective campaign proposals.
Solid understanding of basic financial concepts including rates, percentages, ratios, and pricing calculations.
Strong written and verbal communication skills, with the ability to clearly document proposal details, revisions, and cross-functional requirements.
Detail-oriented with the ability to identify inconsistencies, errors, or gaps in proposal materials and proactively resolve them.
Collaborative team player who works effectively across Sales, Market teams, Strategy, and Campaign Coordination to support successful campaign execution.
Ability to prioritize competing requests and adapt quickly to shifting business needs.
Proficiency in Microsoft Office applications, particularly Excel (formulas and basic data analysis), PowerPoint, Outlook, and CRM or project management systems.

Location

New York, NY

Work Type

Regular

Experience Level

2+ years

Education Level

Bachelor’s degree in business, advertising, media, marketing, or equivalent combination of education, training, experience, or military experience.

Salary/Compensations

$100,000 - $125,000

Benefits

Bonus eligible, subject to the terms and conditions of the applicable incentive plan.
Multiple Medical, Dental, and Vision Plans to choose from
Health Care Spending Accounts (HSA and FSA Options)
Medicare Assistance
Dependent Care Flexible Spending Account
Optional Short Term and Long Term Disability Plans
Company Paid Employee Life and AD&D Insurance
Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
Pre-Tax Commuter Spending Account
Employee Assistance Program (EAP)
401(k) Savings Plan with company match
Paid Time Off (Accrued Vacation and Sick Plans)
Free Digital Gym Membership and Discounted Memberships
Professional Development Opportunities
Employee Resource Groups

About the Company

Clear Channel Outdoor is an equal opportunity workplace.
Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.
Our organization participates in E-Verify.

Equal Opportunity

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities.
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.