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About the Role
The Solutions Engineer acts as a technical liaison between US Government test organizations, third-party performers, and goTenna. This role translates event needs into practical tracking, communications, and integration plans, coordinating cross-functionally with goTenna Product, Engineering, PMO, and Customer Experience (CX) teams. The position provides continuity across event planning cycles, owning technical planning and integration coordination while CX teams handle equipment deployment and on-site support.
Responsibilities
- Serve as goTenna’s technical point of contact for customers and partners, documenting decisions, issues, and deliverables.
- Define platform quantities, operating areas, tracking update rates, network capacity, coverage, and common operating picture needs.
- Track and manage assumptions, dependencies, and technical risks across concurrent planning cycles.
- Develop event-specific network diagrams, relay and gateway siting concepts, routing and backhaul approaches, and spectrum coordination inputs.
- Coordinate tracker selection, mounting, power, configuration, and environmental needs for various platforms within the goTenna scope.
- Coordinate tracker-to-gateway and TAK/common picture data flows with partner collection networks, clarifying data formats and responsibilities.
- Build and maintain a thorough understanding of goTenna product capabilities, limitations, and integration requirements.
- Translate customer needs into actionable inputs for Product and Engineering, communicating capability limits and escalating gaps.
- Produce configuration baselines, equipment requirements, network plans, and technical briefings for CX teams.
- Support technical escalations and incorporate field lessons into future plans.
- Perform other duties as required.
Requirements
- 5+ years in tactical communications, systems integration, solutions engineering, or technical planning for military, government, or operational test environments.
- Demonstrated ability to translate mission requirements into documented architectures, interface requirements, configurations, and validation plans.
- Ability to manage multiple overlapping efforts.
- Practical understanding of RF propagation, mesh networks, relay siting, spectrum deconfliction, IP networking, routing, and transport options.
- Experience with ATAK/TAK and integrating position or sensor data into a common operating picture.
- Ability to coordinate hardware, software, and network interfaces across vendors.
- Ability to lead technical discussions with government planners, range staff, vendors, and internal engineering teams.
- Clear communication of requirements, constraints, decisions, and unresolved risks.
- Strong written communication skills.
- Disciplined configuration and issue tracking.
- Judgment to distinguish validated capability from development targets.
- May require eligibility to obtain and maintain a U.S. security clearance.
Skills
- Tactical communications
- Systems integration
- Solutions engineering
- Technical planning
- RF propagation
- Mesh networks
- Relay siting
- Spectrum deconfliction
- IP networking
- Routing
- MANET
- SATCOM
- ATAK/TAK
- Common operating picture integration
- Hardware integration
- Software integration
- Network interface coordination
- Written communication
- Configuration tracking
- Issue tracking
Location
- Remote
Work Type
- Full-time
- Hybrid
Experience Level
- 5+ years
Benefits
- Equity
- 401(k) plan
- Unlimited PTO
- Parental Leave with Pay
- Holiday pay (including December recess)
- Medical, Dental, Vision and life insurance
- Pre-tax benefits
- Short- and Long-term disability plans
- Professional Development Stipend
About the Company
- goTenna is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Equal Opportunity
- goTenna is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.