Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Operations Project Lead, Curtains role.

Rezi rewrites your resume against Nordic Knots AB's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Operations Project Lead, Curtains posting at Nordic Knots AB — free, in seconds.

About the Role

We are looking for an Operations Project Lead to support the GM of Curtains by managing projects, taking ownership of special initiatives, and building reporting to ensure goals are met. The initial focus will be on launching and managing pilot services like in-home measuring and installation.

Responsibilities

Drive projects and special initiatives, including cross-functional initiatives for curtains growth, new product launches, and process improvements.
Own special projects such as market analysis, pricing, operating model design, and new channel exploration.
Break down complex problems into actionable plans.
Launch and scale pilot programs by developing operational plans covering scope, process, timelines, budgets, and success metrics.
Establish and manage relationships with external partners and service providers, including sourcing, onboarding, and performance tracking.
Collaborate with Customer Experience, E-commerce, Marketing, and Logistics to ensure a seamless customer journey.
Track pilot performance against KPIs like conversion, attach rate, customer satisfaction, cost to serve, and margin impact.
Recommend pilot scaling, adjustment, or termination based on data analysis.
Design, build, and maintain dashboards for category performance reporting (sales, margin, conversion, returns, inventory, service metrics).
Develop core KPIs for the curtains business and ensure data reliability.
Analyze data to identify trends, risks, and opportunities.
Prepare business reviews and planning materials for leadership.

Requirements

2–5 years of experience in strategy, operations, business analysis, consulting, or a similar role.
Experience in e-commerce, DTC, retail, or home goods is preferred.
Experience in custom businesses (custom window treatments or made-to-measure products) is a strong plus.
Strong project management skills and a track record of delivering cross-functional projects on time.
Experience launching or running a pilot, a new service, or an operational process is highly valued.
Experience managing external partners is a bonus.
Strong analytical and commercial judgment.
Clear, concise communication skills (written, presentation, and interpersonal).
Proven ability to build reporting from scratch.
Proficiency with Excel/Google Sheets and a BI tool (Power BI, Tableau, or Looker).
Self-starter mindset with comfort in ambiguity and a desire to build within a growing company.
Appreciation for design, quality, and craftsmanship, with a genuine interest in the home.

Skills

Project Management
Operations Management
Business Analysis
Consulting
E-commerce
DTC
Retail
Home Goods
Custom Businesses
Pilot Program Management
Service Launch
Process Improvement
Partner Management
Analytical Skills
Commercial Judgement
Communication Skills
Reporting
Excel
Google Sheets
BI Tools (Power BI, Tableau, Looker)
Ambiguity Tolerance
Ownership
Design Appreciation

Location

New York

Work Type

Full-time

Experience Level

2-5 years

About the Company

Nordic Knots designs timeless, handmade, GoodWeave certified rugs and curtains from their Stockholm atelier, with a mission to dress the world's most beautiful homes.
Curtains are a key growth area, with a focus on quality, craftsmanship, and enhanced customer services.
The company fosters an entrepreneurial, open-minded culture where new ideas are encouraged, and everyone contributes to growth.
They value diversity, inclusion, and welcome different perspectives.