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About the Role
Valor Healthcare is seeking a passionate RN Clinic Administrator to manage all operational aspects of their Community Based Outpatient Clinic (CBOC) in Oswego, NY. This role is significantly tactical, focusing on day-to-day clinic operations.
Responsibilities
- Manage day-to-day clinic operations.
- Ensure clinical quality expectations are met.
- Provide exceptional customer service.
- Partner with the Clinic Medical Director.
- Ensure all colleagues provide excellent customer service to veterans, colleagues, and visitors.
- Manage the clinic’s financial performance, focusing on revenue growth and cost containment.
- Manage the growth strategy of new enrollees and expand market penetration.
- Proactively manage veteran enrollment and retention.
- Maintain staffing levels consistent with veteran enrollment and contract terms.
- Review and analyze reporting, including clinical quality metrics and financial reports.
- Attract, coach, mentor, and retain talent through effective communication and performance management.
- Develop and maintain a positive working relationship with VA partners.
- Innovate and support new initiatives to drive business success.
Requirements
- Two years of healthcare management experience required; government healthcare environment preferred.
- Minimum four years of experience as a registered nurse.
- Excellent written and verbal communication skills.
- Ability to manage, both up and down.
- Energetic and optimistic demeanor.
- Strong service mentality and focus on achieving defined service standards.
- Proficient in computer applications such as Word and Excel.
- Strong organizational skills.
- Ability to coordinate and prioritize multiple tasks in a fast-paced environment without direct supervision.
- Ability to identify areas of opportunity, develop, implement, and evaluate improvement plans.
- Ability to resolve colleague, client, and patient issues effectively and timely.
- Current certification in Basic Life Support.
- A credit check will be conducted for final candidates.
Skills
- Healthcare management
- Clinical quality management
- Customer service
- Financial management
- Revenue growth
- Cost containment
- Market penetration
- Veteran enrollment and retention
- Staffing management
- Data analysis
- Talent management
- Mentoring
- Performance management
- Communication
- Collaboration
- Strategic initiative execution
- Basic Life Support (BLS) certification
- Microsoft Word
- Microsoft Excel
Location
- Oswego, NY
Work Type
- Full-time
Experience Level
- Minimum four years' experience as a registered nurse
- Two years healthcare management experience
Education Level
- Baccalaureate degree, associate degree or diploma certificate in registered nursing, graduate degree preferred.
- Accreditation for ADN/BSN programs must be from ACEN or CCNE.
About the Company
- Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots.
- We aim to deliver high-quality care that upholds the health of our nation’s people.
- Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.
- Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience.
- Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.