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About the Role

Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments. Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation.

Responsibilities

Develop, maintain, and manage APP schedules across all practice locations.
Coordinate daily, weekly, monthly, and annual staffing assignments to ensure appropriate clinical coverage.
Manage PTO, CME, holiday, and leave requests while maintaining operational needs.
Identify scheduling conflicts and proactively resolve coverage gaps.
Coordinate coverage for sick calls, emergencies, and unexpected absences.
Manage infusion, clinic, hospital rounding, urgent care, and specialty clinic coverage schedules as applicable.
Monitor staffing trends and identify opportunities for schedule optimization.
Maintain accurate scheduling records and staffing databases.
Provide regular staffing reports to APP and operational leadership.
Communicate schedule changes promptly to APPs, physicians, managers, and site leadership.
Provide administrative support to the Senior Director of APPs and APP leadership team.
Prepare agendas, presentations, reports, correspondence, and meeting materials.
Coordinate departmental meetings, leadership meetings, recruitment interviews, and educational sessions.
Record meeting minutes and maintain action item tracking.
Maintain departmental policies, procedures, organizational charts, and resource documents.
Support budget tracking, invoice processing, purchasing requests, and expense reconciliation.
Coordinate travel, conference registration, and continuing education activities for APPs.
Coordinate onboarding activities for new APPs, including orientation schedules, EMR training, access requests, equipment procurement, and departmental introductions.
Assist with credentialing, privileging, licensure renewals, DEA renewals, and certification tracking.
Maintain APP rosters, committee assignments, call schedules, and organizational records.
Track mandatory education, competencies, compliance requirements, and annual attestations.
Assist with collection and reporting of productivity, quality, access, and workforce metrics.
Support recruitment activities, interview coordination, and candidate scheduling.
Assist with APP engagement initiatives and recognition programs.
Coordinate tracking and reporting activities related to the Healthcare Reform Act (HCRA) provider pool and reimbursement programs as applicable.
Maintain records of APP employment status, service locations, provider eligibility, and required HCRA documentation.
Partner with Finance, Revenue Cycle, Credentialing, and Human Resources departments to ensure accurate provider information for HCRA reporting.
Monitor provider onboarding and termination processes to ensure timely updates impacting HCRA eligibility and reimbursement.
Assist with gathering documentation and responding to HCRA-related audits, requests, and reporting requirements.
Maintain provider workforce databases supporting state and regulatory reporting initiatives.
Track APP provider enrollment and participation requirements associated with payer, governmental, and funding programs.
Prepare routine HCRA-related reports and dashboards for leadership review.
Ensure accuracy of provider demographic, employment, and practice-location information utilized in HCRA submissions.
Maintain APP workforce databases and reporting systems.
Generate monthly provider staffing, productivity, access, onboarding, turnover, and vacancy reports.
Assist with workforce planning analysis and staffing projections.
Support APP leadership with dashboard preparation and KPI reporting.
Analyze scheduling utilization and identify opportunities for improved efficiency.
Maintain historical staffing and operational records.
Serve as liaison between APP leadership, APP staff, physicians, nursing, operations, human resources, credentialing, finance, and scheduling teams.
Support dissemination of organizational communications and operational updates.
Coordinate follow-up on departmental initiatives and projects.
Maintain confidentiality of personnel, compensation, performance, and operational information.
Foster collaborative working relationships across departments.

Requirements

Proficiency in developing and managing complex schedules.
Experience in administrative support, including preparing reports and coordinating meetings.
Familiarity with onboarding processes for new hires.
Knowledge of credentialing, privileging, and licensure requirements.
Understanding of healthcare regulations and compliance, specifically HCRA.
Experience with data management, reporting, and workforce analytics.
Strong communication and interpersonal skills for liaison activities.
Ability to maintain confidentiality of sensitive information.

Skills

Scheduling
Staffing
Coordination
Administrative Support
Reporting
Data Management
Communication
Collaboration
HCRA Administration
Workforce Compliance
Onboarding
Credentialing
Budget Tracking
Invoice Processing
Travel Coordination
Meeting Minutes
Policy Maintenance

Location

Multiple locations throughout the Capital Region

Work Type

Full-time

Experience Level

Not specified

Education Level

Not specified

Benefits

Opportunities for professional growth
Continuing education

About the Company

A practice at the forefront of cutting-edge cancer care and advanced treatments.
Dedicated to excellence and innovation in oncology care.
Contributes to groundbreaking clinical trials.