Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Retirement Service Agent role.

Rezi rewrites your resume against HUB International's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Retirement Service Agent posting at HUB International — free, in seconds.

About the Role

We are looking for a motivated individual to join our Retirement Customer Services Team! Your job would be to answer phone calls and emails from the employees of these school districts about their retirement plans. We are willing to train up the right individual. Passion for communication and customer service are a must. Eagerness to learn and attention to detail are keys in our quick paced, growing department. You will have the opportunity to help with a variety of accounts to best serve our clients. We encourage career development and opportunities are available upon satisfactory assessment. We offer a flexible work schedule in a fun and welcoming environment. We pride ourselves on having opportunities for training, development, and promotion.

Responsibilities

Primarily phone customer service
Time management of responsibilities
Data entry
Review & return voice mails
Monitor department emails

Requirements

Proven experience in the areas of customer service, strong communication skills (verbal & written) and willingness to learn.
Ability to multi-task
Ability to maintain confidential information
Ability to work independently and under pressure
Excellent interpersonal and communication skills
Great attention to detail
General knowledge of computer applications - Microsoft Word, Microsoft Excel, Gmail

Skills

Communication skills (verbal & written)
Willingness to learn
Multi-tasking
Maintaining confidential information
Working independently
Working under pressure
Interpersonal skills
Attention to detail
Microsoft Word
Microsoft Excel
Gmail

Location

900 S. Capital of Texas Highway, Ste 350, Austin, TX 78746

Work Type

Full Time
Hybrid (3 days in office each week)

Experience Level

Based on experience

Education Level

High school diploma

Salary/Compensations

$25.00-$30.00 per hour

Benefits

Medical insurance
HSA with Match
Vision insurance
Dental insurance
401(k) plus match
Company Paid STD
Life Insurance
Parental leave
2 weeks of PTO
Sick Time
Personal Time
Floating Holidays
11 paid Holidays

About the Company

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.