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About the Role

The EmpowerHER program at the Queens Community Justice Center seeks a Case Manager to provide gender-responsive, trauma-informed services to female-identified participants involved in the criminal justice system. This role focuses on reducing recidivism, decreasing reliance on incarceration, and improving participant outcomes through comprehensive case management and referrals to social services.

Responsibilities

Complete intakes and assessments for EmpowerHER participants
Facilitate on-site groups for program participants
Provide comprehensive case management services to a caseload of short- and long-term mandated participants
Provide voluntary service referrals to individuals, to help address issues such as substance use, mental health, trauma, domestic violence, housing, and vocational needs
Coordinate with service providers to facilitate, follow-up, and assist participants with voluntary service referrals
Maintain appropriate client and group information in electronic databases and hard files
Connect with and maintain relationships with outside service providers to increase referral sources for participants
Monitor and report on compliance to court stakeholders and work with defense and district attorneys to bring program participants into compliance
Oversee the EmpowerHER Alumni Council, a selected group of five program graduates to serve as peer mentors and program ambassadors
Participate in individual and group supervision, department staff meetings, interdisciplinary meetings, and on- and off-site trainings
Assist with administrative responsibilities, including data management, grant reporting and compliance monitoring
Attend Justice Center's events after hours, as needed
Attend all required staff meetings and training
Additional relevant tasks, as needed

Requirements

Bachelor’s degree or 3-4 years of experience working in case management as an equivalency
Bilingual (English-Spanish) strongly preferred
Highly organized candidate with an ability to multi-task, and work in a fast-paced environment
Ability to provide service in a strengths-based manner and understand the importance of meeting clients where they are
Willingness and interest in engaging individuals with mental health and substance abuse needs
Ability to work with people from diverse backgrounds in a culturally-responsive manner
Professional demeanor and ability to communicate appropriately with building stakeholders
Excellent organizational, interpersonal, communication, and writing skills required
Must be legally authorized to work in the United States at the time of application and throughout the duration of employment
Candidates are expected to provide accurate and truthful information throughout the hiring process

Skills

Case management
Group facilitation
Service referral
Client monitoring
Compliance reporting
Data management
Grant reporting
Interpersonal communication
Organizational skills
Writing skills

Location

Queens, New York

Work Type

Full time

Experience Level

3-4 years of experience in case management (or Bachelor's degree)

Education Level

Bachelor's degree

Salary/Compensations

$52,000 - $65,400

Benefits

Comprehensive healthcare with a national network
Free basic dental coverage
Vision insurance
Short-term and long-term disability
Life insurance
Flexible spending accounts including commuter FSA
Talkspace and Ginger through healthcare plans for mental health care
403(b) retirement plan with a two-to-one employer contribution up to 5%

About the Company

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through operating programs, conducting original research, and providing expert assistance and policy guidance.
We bring innovative, practical, and lasting solutions to justice systems nationwide.
The Center for Justice Innovation is a non-profit organization that works to create a more effective and humane justice system.
We operate at the cutting edge of criminal justice reform in the New York area by developing, planning, launching, and managing large-scale projects that serve thousands of justice-involved people each year.
Our projects have been documented to reduce the use of incarceration and conviction while improving public safety and increasing public confidence in government.
Our goal is to create a criminal justice system that offers meaningful and proportionate outcomes, treats everyone with dignity and respect, strengthens communities, and supports victims.

Equal Opportunity

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.