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About the Role
The premium audit control clerk is responsible for the front line written and verbal flow of communication within the department, interacting with external customers and business partners.
Responsibilities
- Sort and distribute mail and email communications in a timely manner
- Create and update premium audit system with notes ensuring accuracy and validity of information
- Monitor and order departmental supplies
- Understand the department’s workflow and authority
- Input of vendor invoices and other payment requests
- Gather and provide audit records as requested to third parties and management
- Handle customer service phone calls per guidelines
Requirements
- H.S. Diploma or Equivalent required
- Insurance coursework preferable
- Customer Service in insurance or related field preferred
- Candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen
- Additional screening for credit or MVR may be required for some positions
Location
- Central New York
Work Type
- full time hourly
- non exempt
Education Level
- H.S. Diploma or Equivalent
Salary/Compensations
- $17.00-$19.00 per hour
Benefits
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
- Personal Insurance Discount
About the Company
- Utica National Insurance Group has 1,400 employees countrywide.
- Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.
- Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.
- Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace.
- We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928.
- As the second-largest insurer of Agents’ Errors and Omissions (E&O) business in the United States, we insure many of the agents who work with our policyholders.
- Our purpose is to make people feel secure, appreciated, and respected.
- These Values define the character of our employees.
- Together, with our agents, we are committed to providing our mutual policyholders with valuable services and products to help them feel secure.
Equal Opportunity
- Utica National is an Equal Opportunity Employer.