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About the Role
The Sales Manager will lead and develop a team of Healthcare Account Executives across the East Coast, focusing on driving net-new and growth business within healthcare accounts. This role enables a new-to-role sales team to be effective, productive, and aligned with SHI’s processes and strategy.
Responsibilities
- Lead, coach, and develop a team of Healthcare Account Executives supporting provider and healthcare accounts across the East Coast region.
- Partner closely with the Sr. Sales Director to execute the healthcare go-to-market strategy, achieve revenue and margin targets, and improve territory performance.
- Remove operational and internal obstacles for sellers by navigating SHI’s internal resources, processes, and escalation paths.
- Drive adherence to SHI sales processes, including pipeline management, forecasting, account planning, and deal governance.
- Collaborate with internal teams to streamline workflows and improve process efficiency.
- Identify and implement internal process improvements that increase seller productivity and customer responsiveness within the healthcare segment.
- Provide hands-on support for early-stage and complex deals, including structuring, approvals, and coordination of resources.
- Onboard, mentor, and ramp new Account Executives, focusing on teaching SHI best practices, internal tools, and engagement models.
- Monitor performance metrics, provide regular coaching and feedback, and manage performance improvement plans.
- Represent the healthcare field sales team in internal discussions, advocating for needed support, resources, and systemic changes.
Requirements
- Completed Bachelor’s Degree or equivalent experience
- 1+ year of previous experience as a Sales Manager at SHI, preferably supporting field or strategic accounts.
- 3+ years experience working with or around healthcare customers (provider, health systems, payers, or life sciences) is strongly preferred.
- Proven track record in attaining sales goals and quotas
- Highly focused on customer solutions and satisfaction
- Experience working with C-Level executives
- Proficiency in Microsoft Office applications; Outlook, Work, Excel & PowerPoint
Skills
- Results Orientation
- Business Development
- Leadership
- Performance Management
- Communication
- Customer-Centric Mindset
- Analytical Thinking
- Negotiation
- Collaboration
- Adaptability
- Excellent time management, planning, and organizational skills
- Ability to continuously learn and work independently to acquire job related knowledge and skills
- Strong problem solving
- Ability to motivate others
- Excellent presentation skills
- Ability to think ahead, plan long-term decisions, and anticipate outcomes
- Self-motivated with ability to work with limited direction and oversight
- Strong consultative sales skills
Location
- East Coast of the United States
Work Type
- Field Sales
- Travel periodically for customer meetings, team support, and internal events
Experience Level
- 1+ year of previous experience as a Sales Manager at SHI
- 3+ years experience working with or around healthcare customers
Education Level
- Bachelor’s Degree or equivalent experience
Salary/Compensations
- $200,000 - $250,000
Benefits
- Medical
- Vision
- Dental
- 401K
- Flexible spending
About the Company
- Since 1989, SHI International Corp. has helped organizations change the world through technology.
- We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
- The heartbeat of SHI is our employees – all 7,000 of them.
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Equal Opportunity
- Equal Employment Opportunity – M/F/Disability/Protected Veteran Status