Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Restaurant Manager role.
Rezi rewrites your resume against Hard Rock Hotel & Casino Ottawa's job description. Free.
Tailor your resume to this Restaurant Manager role.
Rezi rewrites your resume against Hard Rock Hotel & Casino Ottawa's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Restaurant Manager posting at Hard Rock Hotel & Casino Ottawa — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Restaurant Manager posting at Hard Rock Hotel & Casino Ottawa — free, in seconds.
About the Role
We are seeking an experienced Restaurant Manager to join our team. This role is responsible for overseeing aspects of managing the Food & Beverage areas, acting as the outlet leader to help the property achieve its goals by being an advocate, change leader, and champion for inspiring achievement in the department. The Restaurant Manager must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved, creating an exceptional climate of professional and personable service that ensures the long-term engagement of employees, guests, and owners.
Responsibilities
- Lead restaurant and banquet operations.
- Participate in periodic department inventories.
- Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed.
- Work closely with the audio/visual team to ensure client needs and expectations are met.
- Balance staffing levels and labor to achieve ideal employee/guest engagement and cost ratio.
- Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality.
- Resolve guest complaints and implement changes to prevent future issues.
- Monitor quality assurance program scores and guest feedback.
- Take corrective action when necessary.
- Maintain presence in property during peak business periods.
- Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines.
Requirements
- Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position preferred.
- Minimum of 5 years of previous experience desired.
- You anticipate guest needs and act with intention.
- You deliver service that is both polished and personal.
- You take ownership of every detail of the guest journey.
- You contribute to a collaborative, energized, and high-performing culture.
- You are detail-oriented, highly organized, and thrive in a fast-paced, high-expectation environment.
- You are a natural leader who communicates effectively, leads with professionalism, and inspires those around you to perform at their best.
- Your ability to anticipate needs, solve problems, and maintain high standards sets you apart.
- You have a minimum of 2 years of experience in similar roles.
- Applicants must be authorized to work in the United States.
Skills
- Hospitality Management
- Food & Beverage Management
- Restaurant Operations
- Banquet Operations
- Inventory Management
- Brand Standards Execution
- Client Relations
- Staffing and Labor Management
- Guest Engagement
- Cost Ratio Management
- Service Excellence
- Product Quality
- Problem Solving
- Quality Assurance
- Health and Safety Guidelines
- Communication
- Leadership
- Professionalism
- Detail-oriented
- Organization
Location
- Midtown Manhattan
Work Type
- Full-time
Experience Level
- Minimum of 5 years of previous experience desired
- Minimum of 2 years of experience in similar roles
Education Level
- Degree/diploma in Hospitality Management
Salary/Compensations
- $83,000 - $85,500.00
- $52,700 - $68,400
Benefits
- Comprehensive benefits package
- Medical
- Dental
- Vision
- Paid time off
- Retirement savings
- Employee perks
About the Company
- Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy.
- Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments.
- At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience.
- Together, we create an environment that is vibrant, refined, and authentically Hard Rock.
Equal Opportunity
- Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.