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About the Role
Strategy and Operations Leads work on both client-facing engagements and internal business initiatives. Client work involves meeting clients, conducting discovery, mapping processes, and building the case for AI agent implementation. Internal responsibilities include supporting outbound efforts, recruiting, marketing, events, and client coordination, with opportunities to progress into sales roles.
Responsibilities
- Staff client engagements alongside Forward Deployed Strategists and Engineers, including interviews, process mapping, analysis, and readouts.
- Maintain client relationships through in-person meetings between engagements.
- Run outbound initiatives with a partner agency and assist in setting up, hosting, and filling webinars and executive dinners.
- Support recruiting efforts by sourcing and screening candidates and running onsite interviews.
- Assist with marketing tasks such as research, industry reports, and launch materials.
- Join and eventually lead sales calls after ramping up.
- Take on tasks that move Varick forward, including outbound, recruiting, marketing, and events.
- Communicate clearly, think like an operator, and learn all aspects of a fast-growing AI company.
- Own tasks end-to-end with extreme attention to upstream and downstream impact.
- Operate with a sense of urgency and help foster an environment that prioritizes effectively.
- Demonstrate high agency and low ego, taking initiative without waiting for permission.
- Exhibit deep curiosity in understanding clients and adopting AI developments.
- Maintain high standards for work product, ensuring accuracy and thorough documentation.
- Embrace a startup mindset with ambiguity, long hours, and expected weekend work.
- Possess strong feedback metabolism, learning from corrections and providing constructive feedback.
- Be competitive and driven by delivering impactful outcomes.
Requirements
- A track record of solving hard, ambiguous problems and seeing them through to completion.
- Strong communication and client presence, capable of engaging with senior executives.
- Analytical skills with a rapid learning gradient, able to quickly understand new industries or workflows.
- Versatility to handle diverse tasks, from writing outbound messages to building process maps.
- AI curiosity and fluency, using AI tools daily and seeking deep understanding.
- Comfortable with ambiguity, long hours, and weekend work.
- Ability to give and receive feedback constructively.
- Competitive mindset with a history of top performance in various fields.
- Willingness to relocate to SF or be based there.
- Comfortable with 20-40% travel to client sites.
- Willingness to sign a standard confidentiality and non-disclosure agreement.
Skills
- Client relationship management
- Process mapping
- Data analysis
- Communication
- Client presence
- Analytical thinking
- Rapid learning
- Versatility
- AI tool usage
- Outbound messaging
- Recruiting
- Marketing
- Sales
- Executive engagement
Location
- San Francisco, CA
- Remote (with client travel)
- On-site (Financial District, SF)
Work Type
- Full-time
- On-site
- Hybrid (with travel)
Experience Level
- Mid-level
- Senior
Benefits
- Meaningful equity
- Opportunity to learn the whole business
- Real ownership with work shipping into large companies
- Direct access to operators, executives, and founders
- Path into client leadership
- High-bar team environment
- Opportunity to shape product and playbooks
About the Company
- Varick builds AI agents that automate operational workflows within large enterprises.
- The company utilizes forward-deployed engineers and strategists to map client workflows and build AI agents.
- Varick is venture-backed, revenue-generating from day one, and has agents in production at multiple companies.
- The team comprises individuals from top companies and institutions like Meta, AWS Bedrock, Citadel Securities, McKinsey, BCG, and Stanford.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.