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About the Role
The P&C Operations team is passionate about providing team members with positive experiences, from their pay to the tools we use to support our Total Rewards processes. We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes/tools to make that happen. This team has deep knowledge and experience and take great pride in their delivery of services to our customers – the TELUS team. You’re an awesome team player who will drive our Total Rewards & supporting operational strategy forward. Your passion, strong payroll expertise and knowledge and exceptional collaboration abilities are strengths that will be critical in the delivery of our products and services. Your insightful portfolio analytics and recommendations and knowledge of our processes and areas for opportunity will influence strategic decisions made by leaders. You’ll also team up with friendly, supportive internal partners, including P&C leadership and business partner members and our key business stakeholders, and external stakeholders, such as government agencies, to shape the future of work.
Responsibilities
- Execution and/or support of semi-monthly and monthly payrolls
- Ensure all inputs and outputs of payroll are compliant with TELUS, legislated or negotiated requirements
- Meet internal and external auditor’s Sarbanes-Oxley control requirements
- Provide feedback, coaching and information sessions as required to ensure compliance with federal and provincial legislation and company policies
- Accountable for the accuracy, limit in use and protection of team member data
- Leverage and enhance the use of the SAP payroll system to support deliverables
- Lead the delivery of year-end processes
- Review and update payroll and benefits-related internal process documentation and content on the intranet site
- Provide guidance to P&C Operations team members related to facilitation of escalated issues through problem recognition, research, and analysis
- Act as a key player for the payroll function, issue resolution oversight and other related communication
- Collaborate with business partners to support various programs for team members, including recommendations to gain direction, alignment, and final approval
- Build strong relationships across Canada within the P&C community and represent P&C Operations at various meetings, acting as a technical payroll resource
- Maintain compliance adherence brand both internally with audit and externally with government and audit agencies to prevent penalties for non-compliance
- Implement payroll best practices for TELUS’ pay policies to improve processes, deselect non-value-add work to ultimately increase efficiency and time to focus on the customer
- Support the preparation of monthly activity reports that support the P&C Operations dashboard
Requirements
- 5+ years of payroll and compliance continuous education and experience, in both federal and provincial environments, preferably within large corporate organizations
- Solid communicator and excellent collaborator who can influence and build strong business partner relationships
- Experience managing numerous competing priorities and commitments with extremely high attention to detail in an organized manner
- Experience working in payroll operations across multiple jurisdictions including Canada, US, UK, and EMEA regions
- A track record of executing and delivering on agreed upon objectives
- Proficient in using the different functions of Excel and SAP HR and Finance modules
- University degree or college diploma in Business
- PCP designation
- Bilingual in English and French, both written and oral (Nice-to-have)
- Advanced knowledge of English is required for interaction with external and internal parties and for working with IT tools with English interfaces
Skills
- Payroll expertise
- Collaboration
- Portfolio analytics
- SAP payroll system
- Excel
- SAP HR and Finance modules
- Communication
- Problem recognition
- Research
- Analysis
Location
- Canada
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- University degree or college diploma in Business
- PCP designation
Benefits
- Payroll and benefits-related internal process documentation
About the Company
- The P&C Operations team is passionate about providing team members with positive experiences, from their pay to the tools we use to support our Total Rewards processes.
- We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes/tools to make that happen.
- This team has deep knowledge and experience and take great pride in their delivery of services to our customers – the TELUS team.