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About the Role
Join BSNB as an Assistant Branch Manager and help deliver an exceptional banking experience for our customers. In this role, you'll support daily branch operations, assist with staff development, and help customers identify banking solutions that meet their financial needs.
Responsibilities
- Support daily branch operations and help maintain an efficient, customer-focused environment.
- Assist customers with account opening, account maintenance, and a variety of banking transactions.
- Identify customer needs and recommend appropriate banking products and services.
- Support consumer lending activities and generate referrals to other business lines when appropriate.
- Assist with employee coaching, training, and development initiatives.
- Ensure compliance with bank policies, procedures, security standards, and regulatory requirements.
- Help drive branch sales, customer service, and operational goals.
- Partner with branch leadership to strengthen customer relationships and team performance.
Requirements
- One to three years of experience in a sales and/or service-oriented position required.
- Prior cash handling experience required.
- Demonstrated customer service and relationship-building skills.
- Ability to identify customer financial needs and recommend appropriate solutions.
- Strong communication, organizational, and problem-solving skills.
- Computer proficiency and ability to input and retrieve data required.
Skills
- Customer service
- Relationship-building
- Communication
- Organizational
- Problem-solving
Location
- greater Capital Region
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- Associate's degree in Business or related field
Benefits
- Medical
- Dental
- Vision
- Company-paid life insurance
- Voluntary insurances
- 401(k) plan with a company match
- Pension plan
- Tuition reimbursement
- Generous paid time off
- 11 paid holidays
About the Company
- Established in 1838, BSNB provides community banking to individuals, families, and businesses located in the greater Capital Region.
- Thirteen full-service banking offices provide products and services and digital capabilities geared toward meeting the needs of the markets we serve.
- As a community-minded financial institution, BSNB makes giving back and volunteer work a priority.
Equal Opportunity
- BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law.
- BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans.