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About the Role
Working within a defined portfolio of clients, you’ll be the first point of call for all their planned and reactive shutters and industrial gate maintenance tasks. You’ll carry out servicing and repairs safely and to an agreed standard, achieving first time fix to a required Service Level. You’ll be able to effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions, escalating where necessary. You’ll also sponsor and complete S&G surveys and technical reports and ensure appropriate audits and checks are carried out in line with standards provided. As you will be representing Arcus, it is essential you make a good impression and comply with the dress code and maintain your Company vehicle in good condition.
Responsibilities
- Carry out servicing and repairs safely and to an agreed standard.
- Achieve first time fix to a required Service Level.
- Effectively diagnose and identify faults and failures with equipment and systems.
- Provide effective solutions, escalating where necessary.
- Sponsor and complete S&G surveys and technical reports.
- Ensure appropriate audits and checks are carried out in line with standards provided.
- Represent Arcus, make a good impression, and comply with the dress code.
- Maintain Company vehicle in good condition.
Requirements
- Experienced and skilled industrial shutter door engineer.
- Experience gained within Facilities Management or Retail.
- Ability to travel around various sites in and around your local area.
- Enjoy working autonomously in a pressurised environment.
- Ability to prioritise a complex and demanding workload.
- Excellent written and verbal communications skills.
- Customer service driven.
- Full UK driving licence.
- 17th or 18th Edition AMD3.
- CSCS Cards.
- IPAF & PASMA.
Skills
- Industrial gates/doors
- Roller shutters
- Roller grilles
- Fire shutters
- Sectional doors
- Fire curtains
- Hi Speed doors
- Folding doors
- Manual gates
- Automatic gates
- Dock Levellers
- Dock Shelters
Location
- Various sites in and around your local area
- Across the country
Work Type
- Full-time
- On call
Experience Level
- Up to £42,447 per annum (depending on experience)
Salary/Compensations
- Up to £42,447 per annum (depending on experience)
- Full door-to-door pay
- Up to 4% discretionary bonus scheme, subject to achievement of targets
Benefits
- Company van and all equipment needed to do your job
- Group personal pension scheme of matched contributions between 5% and 6%
- 25 Days Annual Leave + Bank Holidays
- Life Assurance
- Access to state-of-the-art training academy
- Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
- Funded Training Sponsorship Scheme
- Refer a Friend reward scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
About the Company
- As our business continues to grow, we have new vacancies coming up across the country.
- At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues.
- At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team.
- Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.