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About the Role
As a Guest Assistant, you’ll be responsible for assisting guests with transporting and storing luggage, and delivering memorable experiences that make every guest’s stay exceptional.
Responsibilities
- Welcome and assist guests by greeting and escorting them, transporting luggage, and familiarizing them with rooms and amenities.
- Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures.
- Operate property vehicles to transport guests to and from designated destinations.
- Maintain bell carts and work areas, ensuring they are clean and in good working order.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Integrity and always doing the right thing.
- Inspiring others through Leadership.
- Belief that Teamwork drives the best outcomes.
- Sense of Ownership and accountability.
- Focus on the Now, bringing urgency and discipline to every moment.
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program.
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving concierge services.
- Crisis concierge for practical support and emotional care during times of loss.
- Free counseling and support through the Employee Assistance Program (EAP).
- Generous paid time off (PTO).
- Health & welfare benefits, including checkups, dental cleanings, and glasses.
- Retirement plans for future savings.
About the Company
- Hilton is a global leader in hospitality, having welcomed over 3 billion guests worldwide.
- Our founding vision is to fill the earth with the light and warmth of hospitality.
- We have an award-winning culture, recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We offer a suite of world-class brands and are setting new standards for the future of travel.
- Hilton supports Team Members' careers, whether they are starting out or exploring something new.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.