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About the Role
This role is responsible for ensuring influencer campaigns are delivered on time, on budget, and to the expected standard. The position involves managing pod leads, building processes and tools for efficient delivery, and identifying potential issues early. This role supports directors in focusing on strategy and growth while providing a clear working method for pod leads.
Responsibilities
- Operationally manage three pod leads and set the standard for delivery across clients.
- Build project plans and timelines for clients, ensuring timely and on-budget delivery.
- Own resourcing and scheduling, collaborating with the central resourcing team.
- Manage deadlines and build systems to keep the team on track, intervening when necessary.
- Set up campaign workflows for contracting, approvals, reporting, and freelancer management.
- Run client reporting at a steady cadence, including weekly Slack updates.
- Ensure teams are busy with the right work and reallocate resources as needed.
- Own the handover from sales to delivery, ensuring clear briefs for campaigns.
- Quality-assure creator content and campaign outputs across all pods.
- Triage issues, develop training and SOPs, and escalate to leadership when required.
- Improve creator acquisition and onboarding processes to raise quality and speed up campaign success.
- Define requirements for influencer delivery tooling.
- Build internal tools, workflows, and automations with AI, and support larger builds with the Ops team.
Requirements
- Significant agency experience in delivery, projects, or operations, across social and influencer.
- Knowledge of campaign delivery, pricing, timing, usage rights, and agreements.
- Understanding of how influencer marketing integrates with paid social, AEO, PR, and the wider marketing mix.
- Daily use of AI for efficiency and accuracy, with demonstrable examples of built solutions.
- Experience building workflows, automations, or agents with AI, beyond using off-the-shelf tools.
- Proficiency with project management, resourcing, and reporting tools, and the ability to define tooling needs.
- Strong ability to coach teams and guide their improvement.
- Organized and capable of multitasking across numerous accounts.
- Proactive problem-solver who takes ownership and avoids blame.
Skills
- Influencer Marketing
- Campaign Delivery
- Project Management
- Operations Management
- AI Tooling
- Workflow Automation
- Resourcing
- Client Reporting
- Content Quality Assurance
- Team Coaching
Location
- Leeds
- Manchester
- London
Work Type
- Home working allowance
Experience Level
- Significant agency experience
Salary/Compensations
- Leeds - £50,000 - £55,000
- Manchester £51,000 - £56,000
- London - £55,000 - £60,000
Benefits
- Pension - Matched up to 4%
- Health - Private medical insurance
- Family - Enhanced maternity, paternity & adoption pay
- Flexibility - 25 days annual leave, Christmas shutdown and home working allowance
About the Company
- Saulderson is part of the Journey Further Group.
- The influencer team is growing fast.