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About the Role
The Manager of AI Transformation owns the development and ongoing effectiveness of the firm’s intranet as a hub for firm and practice information, knowledge management collections, and AI tool and adoption resources. This includes research, development, and launch of a new intranet in 2027, serving as a single point of entry for AI and knowledge-management tools. The role involves stakeholder management, content structure, publishing standards, and user experience, collaborating with IT on platform development.
Responsibilities
- Own the intranet content roadmap, prioritizing improvements based on user needs, firm initiatives, and engagement data.
- Establish and maintain content governance, page ownership, publishing standards, and review cycles.
- Lead the organization and presentation of AI guidance, training resources, tool information, and other content.
- Manage day-to-day intranet publishing and coordinate contributions from content owners.
- Partner with Information Technology on intranet functionality, search, accessibility, and user experience improvements.
- Work with the Senior Manager to deliver AI-specific communications, campaigns, and learning resources.
- Measure intranet usage and gather user feedback; recommend improvements and report on progress.
- Manage intranet projects from requirements through launch, coordinating stakeholders, deadlines, testing, and follow-up.
Requirements
- 5–7+ years of experience in intranet management, digital communications, knowledge management, or a related field, preferably in a law firm or professional services setting.
- Demonstrated experience owning a digital content program, including content governance, user experience, and stakeholder coordination.
- Strong writing and editorial skills, with the ability to make complex information clear and easy to use.
- Experience using analytics and feedback to improve digital content or services.
- Ability to lead projects independently, set priorities, and build productive relationships across functions.
- Interest in AI, legal technology, and organizational change, with the ability to learn new concepts quickly.
- Ability to sit and stand for extended periods.
- Ability to lift up to 15 pounds.
Skills
- Intranet management
- Digital communications
- Knowledge management
- Content governance
- User experience
- Stakeholder coordination
- Writing
- Editorial skills
- Analytics
- Project leadership
- AI
- Legal technology
- Organizational change
Location
- Nashville, Tennessee
Work Type
- Full-time
Experience Level
- 5-7+ years
Salary/Compensations
- $170,000 - $200,000
About the Company
- Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
Equal Opportunity
- Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
- Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.
- If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.