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About the Role
Asset Protection Team Leads assume additional job duties within their assigned stores, serving as a trainer for new Agents, assisting in the development of existing Agents, and working with the District Loss Prevention Manager to detect internal theft. They ensure adherence to Sephora Loss Prevention standards and may support the hiring process and conduct OPEX Evaluations.
Responsibilities
- Assist store with all Loss Prevention Programs.
- Review exception reports and cash variances in stores to detect internal activity.
- Act as a witness to internal interviews where applicable.
- Prepare a Market and Agent recap for the DLPM weekly.
- Assist in the training and development of Agents.
- Organize and participate in shoplifting blitz’s quarterly.
- Conduct Store Tours with store leadership teams which includes the completion of Store Tour Notes.
- Review and approve Agents schedules within assigned district.
- Assist high shrink stores with inventory prep.
- Conduct Agent on-boarding.
- Conduct OPEX evaluations where applicable.
- In the absence of the DLPM attend and present at District meetings and cast cluster trainings.
Requirements
- Able to work nights, weekends and holidays appropriate to the business needs with some overnight travel.
- Oversee multi-store district.
- Consistent and reliable attendance required.
- Adhere to Sephora dress code policy.
- Model client service and onstage leadership standards.
- Be flexible to various learning styles with cast and Agents.
- Demonstrate leadership by maintaining objective and professional relationships with brand partners, key stakeholders, cast, peers, and supervisors.
Skills
- Strong communications skills.
- Strong interpersonal skills.
- Intermediate computer skills.
- Able to travel within district.
- Must be able to stand/walk sales floor for an 8-hour shift.
- Able to work in a fragrance filled environment.
Location
- ON-Scarborough
Work Type
- Full Time
- Regular
Experience Level
- Minimum of 2 years of Loss Prevention experience in a retail environment.
Education Level
- High School graduate or equivalent.
Salary/Compensations
- CAD$30.00 - CAD$35.00/hr
Benefits
- performance bonuses
- competitive benefits
- robust learning and development programs
About the Company
- Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.