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About the Role
The TAC Sport Medicine Clinic is seeking an experienced and reliable part-time receptionist with a professional, positive attitude and excellent interpersonal skills to ensure the clinic's smooth operation by providing administrative support and exceptional customer service to members and clients.
Responsibilities
- Greeting and assisting clients with bookings and re-arranging appointments.
- Creating, maintaining, and filing patient information and scanning paper files.
- Completing daily billing and reconciling reports.
- Answering phones and placing outbound calls as needed.
- Updating word processing and spreadsheet documents.
- Overseeing timely completion of callbacks.
- Maintaining patient charts, filing, computer billing, accounts receivable, and general housekeeping.
Requirements
- Good organizational and time management skills with demonstrated ability to work with minimal supervision in an active, friendly environment.
- Sound professional judgment in dealing with all levels of staff, patients, volunteers, and members.
- Excellent interpersonal and customer service skills.
- Experience in a reception/customer service environment required.
- Experience with Jane/ EMR software is an asset.
Skills
- Highly developed computer literacy in a wide range of administrative support programs (i.e. EMR, MS Word, Excel and PowerPoint, Adobe, etc.).
- Excellent writing and communication skills exhibited through positive interactions with patients, members, staff and therapists.
- Ability to work independently on projects and collaboratively as part of a team.
Location
- Cambridge
Work Type
- Part-time
- Permanent
Experience Level
- Experienced
Salary/Compensations
- $19.50
About the Company
- The Cambridge Group of Clubs is dedicated to perfecting the fitness, health and sports club experience through continuous innovation and the highest standards of service and knowledge.
Equal Opportunity
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request.
- Your application will be processed by a person, not AI.
- We thank you for applying. Only those with whom we are interested in meeting will be contacted.