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About the Role
As a Manager in Business Travel Sales on the Global Sales Team, you will provide a strategic selling platform for Hilton's diverse portfolio of brands and manage the annual RFP process for your assigned accounts. You will focus on growing top line revenue and market share and becoming a trusted advisor to your clients, TMC partners and teammates.
Responsibilities
- Serve as the global account guardian by creating a cohesive account planning strategy across regions, brands and partners to support customer growth in key markets, including leadership of the annual RFP process for your roster of accounts.
- Apply data-driven insights and predictive analytics to proactively manage accounts, influence strategic decisions, and achieve business objectives.
- Leverage industry intelligence and competitive analysis to forecast customer demands, develop tailored solutions, and enhance customer loyalty and engagement by using enterprise initiatives.
- Begin each day with a strategic plan prioritizing customer engagement, administrative excellence, accurate system updates and the use of technology and AI tools to drive efficiency and business results in a fast-paced environment.
- Engage cross-functionally with Hilton Worldwide Sales colleagues and strategic enterprise partners to develop and execute integrated client solutions and maximize business opportunities.
- Establish and maintain internal partnerships across a matrixed organization, working collaboratively with Hotel Partners to drive performance and success, Sales Support, Governance, Analytics, and related team members to achieve shared goals.
- Partner with corporate customers and Travel Management Companies through meaningful in-person and virtual interactions to influence buying behavior, deepen partnerships, and identify growth opportunities.
- Participate in travel fairs, trade shows, quarterly and annual business reviews.
- Increase revenue, room night production and market share within your account portfolio by building trusted client partnerships, implementing strategic account plans, and developing hotel programs that deliver measurable business results.
Requirements
- Five (5) years of work experience in the hospitality/travel industry with at least two (2) years working in Business Travel with national sales experience
- Previous national sales or multi-property sales experience, with a proven track record of developing strategic customer relationships, uncovering growth opportunities, influencing buying decisions, and delivering revenue and market share growth across a portfolio of accounts.
- Travel up to 40%
Skills
- Hilton's OnQ Solicitation Management tool
- 3rd party RFP tools
- Microsoft Office applications
- AI-powered tools such as Copilot
- MicroStrategy
- Salesforce
Location
- virtual/remote
Work Type
- remote
- full-time
Experience Level
- Manager
Salary/Compensations
- $67,500 – $95,000
Benefits
- 110 nights of deeply discounted travel
- Employee stock purchase program (ESPP) with a 15% discount
- Paid parental leave
- Personalized caregiving support
- Crisis concierge
- Mental health resources through Employee Assistance Program (EAP)
- Generous paid time off (PTO)
- Health & welfare benefits
- Retirement plans
- Hilton Sales Incentive Plan (SIP)
About the Company
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
- Come for the job, stay for the career—and help us make every stay a little more magical.