Business Growth Account Manager (Bilingual Spanish/English)
CaptionCall by Sorenson · NY, US
13 days agoImpress employers and recruiters.
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About the Role
This role focuses on generating leads and demonstrating the CaptionCall by Sorenson service to eligible users, healthcare providers, and community administrators. The position requires adherence to compliance policies, utilization of CRM, and maintaining the confidentiality of sensitive company information.
Responsibilities
- Generate leads by demonstrating the CaptionCall by Sorenson service to eligible users, Hearing Healthcare Providers, or Senior Community Administrators and Veteran Hospitals as directed by their Outreach Manager.
- Work with Hearing Care Professionals on the patient referral process when assigned.
- Represent CaptionCall at various events as assigned.
- Adhere to strict compliance policies set by the company.
- Utilize company CRM to log daily activities.
- Maintain the confidentiality of highly sensitive information.
- Perform other duties as assigned.
Requirements
- Must have a reliable, licensed and insured vehicle available at all times.
- Possess and maintain a valid driver license.
- Maintain a good driving record.
- Must have a PC (not a Mac) and a high-speed Internet connection to perform essential job duties.
- Must be able to walk, bend, crawl, kneel, lift and move furniture as needed.
- Outside Sales or similar experience.
- Experience working with senior citizens.
- Basic computer knowledge and experience.
- Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
- Must be able to adapt to various sales situations and environments.
- Must be reliable, organized and punctual.
- Must be able to work independently.
- Ability to meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management.
- Ability to tailor to unique needs of individual healthcare professionals.
- Must be able to comfortably and clearly present to large and small groups.
- Ability to drive and travel via air as needed.
- Ability to work evenings and weekends as needed.
Skills
- Excellent customer service
- Ability to effectively communicate in English through reading, writing, speaking and listening
- Familiarity with assistive devices for those with hearing loss is a plus
- Fluency in English and Spanish preferred.
Work Type
- Full Time
- 50-75% Travel
Education Level
- High School Diploma or GED
Salary/Compensations
- Base Pay: $50,000+
- Commission: Tiered Goals with Monthly Payout (Annual Average around $30,000+)
Benefits
- 401K 6% Match
- Medical/Dental/Vision Benefits
- Legal Insurance
- PTO and Sick Time
- Paid Holidays
- Mileage Reimbursement
- Work Cellphone and Laptop provided
About the Company
- Leveraging the Power of Language, we connect lives and enrich the human experience.
- To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
- As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions.
- We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
- Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities.
- As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
Equal Opportunity
- CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.