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About the Role
Austin Telco Federal Credit Union is seeking a Programmer Analyst II with strong Python experience to develop and support critical technology systems, troubleshoot complex technical issues, and maintain reliable and efficient system performance. This role involves problem-solving and collaboration to support technology solutions.
Responsibilities
- Maintain, troubleshoot, and configure the Symitar system.
- Develop, modify, and maintain Symitar core banking applications and utility programs.
- Identify system inefficiencies and implement improvements.
- Administer and support automation, optical, teller capture systems, SymConnect/SymXchange operations, and Symitar front/back-end applications.
- Provide Tier 1 and Tier 2 support for Symitar and other critical applications.
- Serve as an escalation point for complex application support needs.
- Identify problems and determine corrective actions, including developing custom programs.
- Collaborate with vendors to implement new software, troubleshoot issues, and support organizational initiatives.
- Review code for quality assurance and ensure development aligns with SDLC methodologies, programming principles, and best practices.
- Maintain accurate technical and procedural documentation for supported systems and applications.
- Provide mentorship and training to junior-level staff.
- Work cross-functionally with internal teams to support system needs and project initiatives.
- Participate in required AML/BSA compliance training.
- Provide on-call support as necessary.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience
- Three to five years of experience with software development
- Strong proficiency in Python
- Strong understanding of SDLC methodologies (waterfall or agile)
- Strong organizational, analytical, written, and verbal communication skills
- Ability to multitask, follow through, and meet aggressive deadlines
- Ability to work nights, weekends, and off-hours as needed for month-end, quarter-end, and system processing
- Strong interpersonal skills and ability to work effectively on cross-functional teams
- Requirement to work nights, weekends, and/or off-hours, with minimal supervision.
- Good credit standing (verified prior to interview)
- Successful background check and drug screening upon offer
Skills
- Python
- Symitar system
- SymXchange API
- PowerOn
- PowerFrame Docs/MicroApps
- OpCon
- Automation tools
- Optical systems
- Teller capture systems
- SymConnect/SymXchange operations
- Symitar front/back-end applications
- Help desk support
- SDLC methodologies
- SQL
- C#
- Java
- HTML/CSS3/JavaScript
- Operating systems knowledge
- Relational database management systems knowledge
- Credit union operations knowledge
- Vendor collaboration
Location
- 11149 Research Blvd, Austin, TX, 78759
Work Type
- Monday- Friday 7:30am-4:00pm
- On-call support
- Work nights, weekends, and off-hours as needed
Experience Level
- Programmer Analyst II
- Three to five years of experience with software development
- Junior-level staff mentorship
Education Level
- Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent work experience
Salary/Compensations
- $83,900-$102,400
- SIGN-ON BONUS: $2,500
Benefits
- Medical, dental, vision, disability, and life insurance
- Optional coverage for critical illness, legal support, and more
- Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
- 401(k) with company match
- Pension plan
- Volunteer opportunities
- Credit union-sponsored events
About the Company
- At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other.
- We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.
- A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment for all employees.