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About the Role
As Quality & Governance Lead, you'll play a pivotal role in helping our Camden service achieve and maintain the highest standards of delivery. You'll lead audits, reviews and governance activity, identify opportunities for improvement and work alongside managers and practitioners to embed learning and best practice across the service. You'll influence how we learn from incidents, strengthen professional practice and build a culture where quality improvement is everyone's responsibility. Most importantly, you'll be committed to creating services that deliver outstanding outcomes for the people we support.
Responsibilities
- Build relationships with staff and utilize coaching and training experience to improve quality and performance.
- Create a learning and development culture that responds to changes in guidance and communities to deliver excellence.
- Lead on systems to improve quality and develop best practice throughout the team.
- Foster team collaboration and empowerment, supporting and inspiring team growth and skill development.
- Deliver training sessions and workshops.
- Cultivate strong relationships and collaborate with the Service Manager, wider CGL Teams and external partners.
- Create a positive learning environment, underpinned by an ethos of openness and collaboration.
- Increase quality throughout the service and enhance service user experience.
Requirements
- Proven experience in governance, quality management, or performance monitoring within a health or social care setting.
- Experience in creating and implementing quality improvement plans, audits, and reviews.
- Experience managing and developing teams.
- Proactive approach in self-development and supporting team growth.
- Flexibility and adaptability to changing operational needs.
- Must have the right to work in the UK.
- This role is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Skills
- Coaching
- Training
- Quality Improvement
- Leadership
- Collaboration
- Adaptability
Location
- Camden
Work Type
- Full Time
- Fixed Term
Experience Level
- Management experience
- Experience in governance, quality management, or performance monitoring
Salary/Compensations
- CGL points 31 to 33 (£36,101.10 - £38,114.53)
- Inner London Weighting (£4,236.47)
Benefits
- Paid 'wellness' hour each week
- Wellness hub
- Employee Assist Programme
- Refer a friend scheme (vouchers)
About the Company
- At Change Grow Live, we believe that every person deserves access to high-quality, compassionate and effective support.
- Behind every successful recovery journey is a service that is constantly learning, improving and striving for excellence.