Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Team Leader role.
Rezi rewrites your resume against Change Grow Live's job description. Free.
Tailor your resume to this Team Leader role.
Rezi rewrites your resume against Change Grow Live's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Team Leader posting at Change Grow Live — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Team Leader posting at Change Grow Live — free, in seconds.
About the Role
Change Grow Live is a charity dedicated to helping clients change the direction of their lives, grow as individuals, and live life to its full potential. This role is for a temporary Hub Team Leader within the Newham Integrated Rough Sleeping Service (NIRSS), hosting the Northeast London (NEL) accommodation hub.
Responsibilities
- Manage and oversee staffing and operations of an accommodation Hub for people sleeping rough.
- Facilitate referral handling, booking in, assessment, and casework for clients, aiming for 28-day sustainable Move-On Plans.
- Provide a safe, welcoming, and enabling environment for clients.
- Offer flexible and effective interventions to engage hard-to-reach service users.
- Collaborate with the local authority commissioning team, CGL NIRSS management, and CGL central support teams to establish the hub.
- Liaise with Street Outreach Teams to process referrals and arrange admissions, assessments, and casework.
- Provide line management support to the casework team, including induction, training, and welfare support.
- Coordinate staff rotas, including daytime, weekend, and ad hoc cover.
- Work closely with drug and alcohol teams to ensure access to support and treatment.
- Ensure service users have access to ongoing mental and physical healthcare.
- Facilitate rapid access to specialist in-reach and external services, including those without local connection or recourse to public funds.
- Work closely with Housing Providers to maximize accommodation opportunities.
- Convene, chair, and contribute to service user case conferences and multi-disciplinary team meetings.
- Run regular meetings for NEL boroughs' outreach services.
- Collaborate with partner services in Newham and other boroughs, sharing information and ensuring action plans are executed.
- Take responsibility for locality management, ensuring hub activity does not negatively impact local residents or businesses.
- Oversee staff in maintaining accurate and comprehensive service user records.
- Ensure all rough sleepers are offered emergency shelter during extreme weather conditions (SWEP).
Requirements
- Must have the right to work in the UK at the time of application.
- This role is not eligible for visa sponsorship.
- Applicants with time-limited visas cannot be supported for new visa applications or extensions.
- The post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Skills
- Line management
- Casework management
- Referral handling
- Assessment
- Intervention strategies
- Staff coordination
- Liaison with external agencies
- Record keeping
Location
- Newham, London, UK
Work Type
- Full-time
- Fixed-term contract
Experience Level
- Management experience implied
Salary/Compensations
- £36,101.10 - £38,114.53 (pro rata if part time)
- Inner London Weighting: £4,236.47
Benefits
- 25 days holiday (+ bank holidays) rising by 1 day for each year of service (capped at 30 days)
- Paid 'Wellness' hour each week
- 'Wellness' hub
- Employee Assist Programme
- Contributory pension scheme
- Discounts for shopping, cinema, holidays, etc.
- Friendly and supportive team
- Training, career development & progression opportunities
About the Company
- Change Grow Live is a charity dedicated to making a difference in clients' lives by offering support and respect in a safe environment.
- Core values: ‘Be open, be compassionate and be bold’.
- Mission: Helping people change the direction of their lives, grow as individuals, and live life to its full potential.
- The Northeast London (NEL) accommodation hub in Newham has provided significant support, including 3,645 nights of accommodation and assisting 67 individuals into long-term housing during the 25/26 winter.