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About the Role
The Financial Center Manager Associate (FCMA) role is part of a comprehensive, customized on-boarding and education program designed to prepare candidates for a Financial Center Manager position. The program includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management, providing a robust learning approach.
Responsibilities
- Complete the FCMA roadmap and all onboarding activities.
- Become proficient in deepening customer relationships by providing a memorable customer experience.
- Gain and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources.
- Become skilled at the consultative sales process to identify customer needs and recommend solutions.
- Understand how to develop an integrated book of business strategy.
- Learn how to source, develop, coach, and lead a team.
- Learn to cultivate a One Bank culture that collaborates with business partners.
- Participate in community service activities.
- Follow the Bancorp Code of Business Conduct and Ethics and related policies.
- Assist in providing employees timely, candid, and constructive feedback.
- Assist in employee development and provide challenging opportunities.
- Recognize and reward employees for accomplishments.
Requirements
- College degree or two (2) or more years of leadership experience in a sales environment.
- Ability to professionally represent Fifth Third Bank in verbal and written communication.
- Capable of analyzing credit and financial information.
- Ability to successfully execute and coach sales activities.
- Exhibits business acumen.
- Demonstrated ability in making sound decisions.
- Requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Skills
- Consultative Selling Skills Certification
- Sales
- Leadership
- Communication
- Financial Analysis
- Business Acumen
- Decision Making
Location
- Orlando, Florida 32809
Work Type
- Onsite
Experience Level
- Leadership experience in a sales environment
Education Level
- College degree
Salary/Compensations
- The base salary is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Benefits
- Comprehensive benefits
- Differentiated compensation offerings
- Programs designed to support physical, financial, emotional and social well-being
About the Company
- Fifth Third Bank connects great people to great opportunities.
- Fifth Third Bank understands the importance of recognizing employees for the role they play in improving the lives of customers, communities, and each other.
- Fifth Third Bank, National Association has an engaged and inclusive culture.
Equal Opportunity
- Fifth Third Bank promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.