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About the Role

The Commercial Healthcare Relationship Manager supports For-Profit and Not-For-Profit Healthcare organizations with significant revenue. This role involves developing trusted advisory relationships with senior executives, leading relationship strategies for complex clients, and offering beneficial banking solutions. The position also requires a strong understanding of credit, commercial products, and financial statement analysis, with an expectation to solicit participation in public debt issuance and actively participate in community activities.

Responsibilities

Work independently to identify and develop profitable new client relationships by leveraging centers of influence, existing clients, and referral sources.
Effectively grow long-term profitable client relationships.
Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high-value prospective relationships.
Attend community and/or specific industry forums, conferences, and meetings to broaden relationship networks, referral sources, and deepen knowledge of trends, practices, services, and the competitive landscape.
Analyze, evaluate, and develop tailored relationship strategies for each client or prospect with One Bank partners (Treasury Management, Capital Markets, and Wealth Management).
Plan and conduct relationship strategy review meetings with internal Fifth Third Business Partners and clients' trusted advisors (e.g., attorneys, accountants).
Manage customer relationships to maximize opportunities for the bank, considering bank risk and customer needs.
Meet with customers regularly to enhance the trusted advisor relationship and ensure business needs are met.
Lead and coordinate all client-facing activities, including credit support, treasury management, and capital markets.
Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports, and pipeline management.
Reinforce CRM use for assigned Fifth Third partners for monitoring pre-call and post-call activities.
Utilize consultative sales skills, commercial playbook principles, and call reporting plans to enhance the client experience.
Analyze financial information to determine questions for credit requests.
Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines.
Monitor customer financial performance, condition, and industry trends to ensure acceptable credit risk and appropriate pricing.

Requirements

Minimum of 10 years Commercial Banking experience.
9 years of relationship account management experience preferred.
Formalized commercial credit training or equivalent credit experience required.
Underwriting experience preferred.
Proven track record of partnership with investment bankers to provide strategic and capital market advice.
Strong business acumen, including detailed analysis, financial statement review, and understanding of accounting principles.
Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
Strong presentation skills in both large and small group settings.
Proven ability to communicate with impact.
Understands the audience and adjusts communication appropriately.
Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options.
Proven track record of exploring options prior to advocating for a solution.
Influences client decisions regarding strategy and product solutions.
Engages in joint business planning with internal partners and buyers.
Determines task and resource requirements by breaking them down and defining roles and responsibilities.
Scans the internal and external environment to identify relationships that should be initiated or improved.
Demonstrates strong verbal and written communication skills, with emphasis on face-to-face negotiations.
Proven ability to work in a team-based sales environment.
Proficient in all Microsoft Office software.
Familiarity with prospecting and CRM sales tools preferred.
Regional/local travel required.

Skills

Credit
Commercial products
Financial statement analysis
Loans
Treasury management
Capital markets
Public debt issuance
Relationship management
Sales
Negotiation
Microsoft Office
CRM

Location

San Francisco, California

Work Type

Full-time

Experience Level

Minimum of 10 years Commercial Banking experience
9 years of relationship account management experience preferred

Education Level

Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.

Salary/Compensations

Total Base Pay Range 121,900.00 - 262,100.00 USD Annual
Eligible to participate in an incentive compensation plan

Benefits

Comprehensive benefits
Differentiated compensation offerings
Incentive compensation plan

About the Company

Make banking a Fifth Third better®
We connect great people to great opportunities.
Discover a career in banking at Fifth Third Bank.

Equal Opportunity

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.