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About the Role

This role supervises a small team, focusing on day-to-day media planning, delivery, and operational workflows. The primary responsibilities include execution, quality assurance, and operational support, enabling the team to succeed.

Responsibilities

Deliver strategies and annual plans into actionable, channel-agnostic planning and activation roadmaps.
Develop tactical media mixes and ensure alignment with direct reports.
Manage daily workflows, tasking, and priorities to ensure timely and quality campaign delivery.
Translate account plans into actionable schedules and task lists for the team.
Execute hands-on campaign planning, trafficking, QA, and optimization to resolve issues or deliver priority activations.
Operationalize the defined innovation agenda.
Build and maintain an "innovation radar" log of emerging platforms, formats, partner capabilities, and regulatory developments.
Run experiments end-to-end, capturing concise findings mapped to client KPIs and scalability.
Prepare client-facing operational content, including test summaries, implementation playbooks, and execution timelines.
Coach the team on new tools, workflows, and testing disciplines, escalating strategic implications as needed.
Support pilot prioritization by providing practical feasibility assessments, resourcing needs, and risk mitigation plans.
Act as the primary day-to-day client contact for assigned accounts.
Manage meeting cadence, including agendas, operational check-ins, decision capture, and minutes distribution.
Own status reporting.
Intake and manage briefs/change requests, validating requirements, coordinating resources, setting timelines, and ensuring accurate routing for approvals.
Maintain a risk & issues log for each account, driving remediation plans and escalating unresolved issues.
Oversee creative/asset handoffs and trafficking timelines, confirming creatives are delivered to spec and on schedule.
Coordinate approvals and sign-offs with clients and internal teams.
Track and manage delivery SLAs, turnarounds, and escalation paths, recommending contingency options.
Support client onboarding and new campaign launches.
Ensure all account documentation is current and accessible.
Assist with client invoicing checkpoints, budget reconciliations, and billing queries.
Supervise and coach a small team, including running 1:1s, providing performance feedback, and managing workload balance.
Own onboarding for new hires and ensure team members have necessary operational training and resources.
Prepare input for performance reviews and career development plans.
Maintain and apply QA checklists, briefing standards, and delivery governance.
Identify operational friction and propose practical fixes, implementing approved process updates.
Implement agreed measurement approaches and produce clear, actionable campaign reports.
Execute in-market optimizations and reallocation recommendations.
Produce post-campaign analyses and capture learnings for team reuse.
Serve as the primary day-to-day operational contact for internal partners.
Prepare routine status updates, operational dashboards, and campaign health reports.
Support client calls and presentations with operational briefings and materials.
Monitor campaign pacing and budget status, flagging risks and variances.
Coordinate with vendors and partners to meet SLAs and resolve operational issues.
Oversee trafficking, invoicing checkpoints, and required documentation.
Contribute to pilots and proofs of concept by executing tests, capturing results, and operationalizing repeatable steps.
Support pitches and RFPs by preparing tactical, execution-ready media plans and evidence of operational readiness.

Requirements

4–6 years in media, integrated agencies, or related delivery roles with hands-on campaign execution and some people management.
Proven experience improving delivery performance through process, QA, and coaching.
Ability to manage and develop junior talent in day-to-day settings.
Detail-oriented and pragmatic problem solver with a bias for getting things done.
Employees are required to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Skills

Operational media expertise across digital, social, programmatic, and traditional channels.
Project management: prioritization, timelines, task tracking, and resource coordination.
Measurement literacy: ability to run A/B tests, read attribution outputs, and prepare clear reports.
Effective communication for coordinating across internal teams and vendors.
Strong presentation skills.
Critical thinking.

Location

Office (minimum three days a week)

Work Type

Hybrid

Experience Level

4-6 years
Some people management experience

Education Level

Degree in marketing, communications, business, or related field preferred.

Salary/Compensations

$65,000 - $75,000

About the Company

Omnicom is committed to hiring and developing exceptional talent.
We believe that talent is uniquely distributed and are focused on developing inclusive teams.
We celebrate differences to make us better together.

Equal Opportunity

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.