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About the Role

PAR Technology is seeking a strategic and execution-focused Director of Product Management to lead our Hardware Product Management organization. This leader will own the Drive-Thru product portfolio, including current and next-generation solutions, while managing and developing a team of Product Managers responsible for PAR's broader hardware portfolio. This role will define product strategy, drive roadmap execution, ensure product-market fit, and deliver profitable growth across the hardware business.

Responsibilities

Own the vision, strategy, roadmap, and business performance for PAR's Drive-Thru product portfolio.
Define and execute long-term growth strategies for next-generation Drive-Thru solutions and supporting ecosystems.
Lead portfolio planning across hardware product lines, balancing innovation, customer demand, revenue growth, margin performance, and operational feasibility.
Leverage AI tools to synthesize customer and market insights, accelerate product requirements and roadmap analysis, and improve portfolio decision-making.
Serve as the executive product leader for Drive-Thru solutions, including current and future platforms.
Drive market research, competitive analysis, customer engagement, and product positioning activities.
Translate customer pain points and market opportunities into actionable product requirements and commercial strategies.
Monitor product performance metrics and identify opportunities to improve adoption, customer satisfaction, profitability, and market share.
Lead, mentor, and develop the Hardware Product Management team.
Establish scalable product management processes, tools, and best practices.
Drive accountability, prioritization, and execution across the product organization.
Create career development plans and succession strategies for Product Managers.
Foster a customer-obsessed, data-driven, and execution-focused culture.
Partner closely with Engineering and Project Management to ensure successful delivery of hardware and software-enabled solutions.
Drive end-to-end product lifecycle management from concept through launch and sustainment.
Ensure requirements are clearly defined, prioritized, and aligned with customer and business objectives.
Participate in go-to-market planning and launch readiness activities.
Act as the voice of the customer and business throughout product development.
Own product business performance by monitoring revenue, margin, adoption, and customer satisfaction metrics.
Develop forecasts and investment recommendations for executive leadership.
Identify revenue growth opportunities through new products, services, and adjacent market expansion.

Requirements

Bachelor's degree in Business, Engineering, Computer Science, or a related field.
10+ years of Product Management experience.
5+ years of experience leading Product Managers and product organizations.
Demonstrated success managing complex hardware and technology product portfolios.
Strong understanding of product lifecycle management, roadmap planning, and go-to-market execution.
Experience building business cases and managing products with P&L responsibility.
Excellent communication, stakeholder management, and executive presentation skills.
Proven ability to lead through influence across cross-functional organizations.

Skills

Connected hardware solutions
AI tools
Market research
Competitive analysis
Customer engagement
Product positioning
Product requirements
Commercial strategies
Product performance metrics
Product lifecycle management
Roadmap planning
Go-to-market execution
Business case development
P&L management
Communication
Stakeholder management
Executive presentation
Cross-functional leadership

Location

Remote - New York
Remote - Texas
Remote - Philadelphia
Remote - Florida
Remote - North Carolina
Remote - Minnesota
Remote - Colorado
Remote - Georgia
Remote - Illinois

Work Type

Remote
Full-time

Experience Level

Director
10+ years of Product Management experience
5+ years of experience leading Product Managers and product organizations

Education Level

Bachelor's degree in Business, Engineering, Computer Science, or a related field.
MBA or advanced technical degree (Preferred)

About the Company

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests.
Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries.
Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Equal Opportunity

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com.
If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.