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About the Role
Thought Machine is seeking an experienced HCM Systems Manager to report to the People Operations Director. This role is crucial for improving processes, maintaining the Workday HCM system, and supporting the People function. The goal is to eliminate manual processes, ensure reliable data, automate workflows, and enable fast, meaningful reporting.
Responsibilities
- Provide full system administrator ownership for Workday HR, Ashby Recruitment ATS, Ravio Benchmarking Tooling, shares management system, and other people systems, working towards an integrated landscape.
- Drive system improvements across the People Team by reviewing processes, introducing AI and automation, and ensuring accurate reporting.
- Collaborate with People, Recruitment, Finance, and IT stakeholders to capture requirements, manage a backlog, and prioritize enhancements.
- Recommend optimal system maintenance strategies focusing on accuracy, reporting, security, and segregation of duties.
- Manage relationships with third-party system providers, including contracts, renewals, and product updates.
- Engage stakeholders across the business to suggest and implement technical landscape improvements.
- Support the People team and Enterprise with best practices for standard processes like performance cycles, onboarding/offboarding, and pay reviews.
- Assist with training activities, including producing user guides and training materials for new processes.
Requirements
- Proven Workday HCM knowledge and experience, including Core HCM, compensation, expenses, security groups, integrations, BPF, and advanced reporting.
- Experience in systems implementation, configuration, support, and development.
- A passion for providing an excellent end-user experience and automation.
- Self-motivated and comfortable in a fast-paced, changing environment with competing deadlines.
- Skilled at building strong relationships with internal and external stakeholders.
- Advanced Excel/Google Suite and database skills.
- Exposure to ATS systems (Ashby preferred).
- Proven track record administering modern recruitment platforms.
- A strong desire to own, architect, and optimize the broader People Team technology and tooling ecosystem.
- Direct experience configuring and integrating various systems (e.g., ATS, Docusign, background checks, benchmarking tools) into Workday HRIS.
- Formal HR or Systems qualifications (e.g., Workday Pro certifications) are desirable.
- Prior experience managing people technology in a high-growth SaaS, fintech, or software enterprise is desirable.
- Business Analysis skills and a flexible, proactive approach are desirable.
Skills
- Workday HCM
- Core HCM
- Compensation
- Expenses
- Security Groups
- Integrations
- Business Process Framework (BPF)
- Advanced Reporting
- Calculated Fields
- Custom Dashboards
- Systems Implementation
- Systems Configuration
- Systems Support
- Systems Development
- Automation
- AI
- Excel
- Google Suite
- Database Skills
- ATS Systems Administration
- Recruitment Platforms Administration
- Stakeholder Management
- Business Analysis
Location
- Lisbon
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Formal HR or Systems qualifications (e.g., Workday Pro certifications, or equivalent business systems certifications) are desirable.
Benefits
- Industry's most generous employee share package.
About the Company
- Thought Machine's mission is to rid the world's banks of legacy technology by developing modern core and payments technology that runs natively in the cloud.
- The company has grown rapidly to over 550 individuals across offices in London, New York, Singapore, Sydney, and Lisbon.
- Raised over £500m in funding from investors including Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, and Standard Chartered Ventures.
- Fostered a culture that enables high performance and enjoyment, recognized for fantastic workplace culture.
- Cited by Sifted magazine for high Glassdoor ratings and the industry's most generous employee share package.
- Named one of the world's most innovative fintechs by Global Finance Magazine.
- Recognized by the Financial Times as one of Europe's fastest-growing companies for two consecutive years and a UK Best Employer for 2026.
Equal Opportunity
- We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development.
- You are encouraged to apply even if your experience doesn't accurately match the job description.
- We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.