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About the Role
Conduct the day-to-day operations of the Human Resources department, including greeting guests, administering benefits, conducting enrollments, answering questions, troubleshooting problems, and managing payroll processing. Provide support and training on payroll software and timekeeping systems to hotel staff.
Responsibilities
- Assist associates with requests and information, addressing concerns in a timely manner.
- Assist in recruiting, screening, and interviewing for all hotel positions.
- Schedule interviews and process related paperwork.
- Create and update Human Resources bulletin boards and other posting locations.
- Distribute paychecks.
- Maintain accurate and updated department and associate files.
- Explain benefits and assist with enrollment and claims processing.
- Assist with associate relations events and recognition programs.
- Process benefits enrollments and other functions electronically.
- Monitor and update job requisitions.
- Communicate hotel job openings internally and externally.
- Coordinate pre-selection activities, reference checks, and background checks.
- Process all transfer requests within the required time frame.
- Respond to interviewed applicants via telephone or letter within the required time frame.
- Assist the Director of Human Resources or Human Resources Manager in achieving Affirmative Action Plan goals.
- Control the administration of wages and benefits for accurate and equitable application.
- Prepare correspondence and memos.
- Maintain applicant flow log/data.
- Ensure all new hires and existing associates possess proper employment eligibility verifications.
- Comply with attendance rules and be available to work on a regular basis.
- Ensure payroll is processed accurately and timely.
- Train and assist the hotel staff at the property.
- Process cycle checks, reversals, and voids.
- Audit and reconcile payroll data.
- Perform ad hoc reporting as necessary.
- Assist Finance with various tasks.
- Perform any other job-related duties as assigned.
Requirements
- Hotel experience preferred.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plan preparation, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Leadership skills to motivate and develop staff and ensure accomplishment of goals.
- Ability to set priorities, plan, organize, and delegate.
- Written communication skills to be concise, well organized, complete, and clear.
- Ability to work effectively under time constraints and deadlines.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences.
Skills
- Human Resources
- Benefits Administration
- Payroll Processing
- Recruiting
- Screening
- Interviewing
- Timekeeping Systems
- Leadership
- Planning
- Organization
- Delegation
- Written Communication
- Verbal Communication
Location
- Catskills
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $25.00 - $27.00 Hourly
Benefits
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- Discounts through 'YouDecide' program
- Hotel Room Discount programs
About the Company
- Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks.
- Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages.
- We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.
- HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
Equal Opportunity
- HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
- We value U.S. military experience and invite all qualified military candidates to apply.