Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Medical Office Manager - New Rochelle role.

Rezi rewrites your resume against ENT and Allergy Associates's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Medical Office Manager - New Rochelle posting at ENT and Allergy Associates — free, in seconds.

About the Role

ENT and Allergy Associates (ENTA) is seeking a Full-Time Medical Office Manager for our New Rochelle office. This role is responsible for managing all day-to-day operations of a large office with more than five staff members.

Responsibilities

Manage recruitment, training, evaluation, scheduling, and supervision of all personnel.
Ensure understanding and proper use of IFOD procedures, including quick response during computer downtime.
Train employees on IFOD functions (Icon/USB) and Phreesia.
Educate staff on job requirements and expectations.
Collaborate with Human Resources and Operations to address staffing concerns, including conflicts, performance issues, and shortages.
Document personnel issues in employee records and counsel staff when necessary.
Maintain a neat and tidy office environment, including waiting rooms, exam rooms, and common areas.
Assist with answering phones, addressing patient complaints, and covering for absent staff.
Review physician schedules daily to ensure adherence to the appointment policy (5 per hour, with the 6th patient being emergent).
Create and review daily schedules for all staff, including hours, Saturdays, and vacation time.
Audit schedules if the office is on the PRRC.
Review all work log tasks daily in Next Gen.
Order and maintain accurate levels of office supplies and forms, establishing vendor relationships and training staff on E-Requestor.
Operate the office within budget constraints, prepare and approve invoices, and follow policy and procedure.
Reconcile Petty Cash and the change draw daily.
Manage and reconcile Old A/R, preparing old EOB/Monies for the corporate office (if applicable).
Make daily deposits and create a mail payment journal with appropriate documentation.
Run KEPT reports daily to ensure all charges are accounted for.
Run KEPT reports, drop charges daily, and run Encounters with No Charges weekly to identify missed charges.
Run claim edits after charges are dropped to identify and resolve errors.
Maintain accurate Payment Journal & Account Payable logs.
Precertify and schedule surgeries, tally monthly surgery totals, referrals, and assists; post daily Surgical Charges (if applicable).
Communicate office schedules, health insurance issues, and medical fees with doctors, and follow up on patient information.
Ensure proper codes are used for procedures and EM visits, and collaborate with the Billing Director on billing processes, documentation guidelines, and coding.
Post all hospital consults and ER visits monthly for physicians.
Hold regular office meetings (huddles) to inform staff about new policies, procedures, and insurance information.
Handle Medical Record Requests or coordinate with the file coordinator, ensuring timely and accurate CBO Billing requests.
Maintain the Facility Checklist throughout the year (e.g., carpet cleaning, floor waxing).
Learn and assist in training employees on the new EMR system.

Requirements

Can handle a multitude of tasks simultaneously.
Able to deal effectively with employees.
Willing to train personnel.
Usually first to arrive in the office.

Skills

IFOD procedures
Phreesia
E-Requestor
Next Gen
EMR (Electronic Medical Records)

Location

New Rochelle

Work Type

Full-Time

Salary/Compensations

$64,350-$66,000/year

Benefits

Medical insurance
Dental insurance
Vision insurance
Company-paid long-term disability
Flexible Spending Account (FSA)
Company-paid life insurance
Voluntary life insurance
401(k)
Pet insurance

About the Company

ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.
Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.
Our comprehensive services include: Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Inner Ear Disorders and Dizziness, Asthma-related services, Diagnostic Audiology and Hearing Aid Dispensing, Sleep and CT Services.
ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.
Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications.
With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions.
By implementing best practices at every step, Hümi ensures measurable success for its clients.
At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy.

Equal Opportunity

ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.