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About the Role
The Travel & Entertainment Account Management team works with Mastercard's strategic travel and entertainment partners. This role supports customer relationships, strategic initiatives, and commercial growth within the dynamic travel sector, helping leading travel brands unlock growth by leveraging Mastercard's capabilities.
Responsibilities
- Turn Mastercard data, analytics, and research into customer-ready insights, executive briefings, and strategic recommendations.
- Monitor travel industry trends, customer developments, and emerging technologies to identify opportunities.
- Help build repeatable processes to keep teams and customers informed.
- Support customer benchmarking, reporting, and performance analysis.
- Identify trends and opportunities related to payments performance, acceptance, authorizations, customer experience, and fraud.
- Help bring data-driven perspectives and recommendations into customer conversations and business reviews.
- Support forecasting, account planning, portfolio reporting, and performance tracking.
- Provide the operational foundation for Account Directors to focus on customer growth and strategic engagement.
- Participate in customer meetings, portfolio reviews, and strategic initiatives.
Requirements
- Experience working with data, reporting, business intelligence, or performance analytics is a plus.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings.
Skills
- Analytical thinking
- Communication (written and verbal)
- Presentation development
- Organization
- Detail-orientation
- Collaboration
- Proactiveness
- Project ownership
Location
- Purchase, New York
- New York City, New York
Work Type
- Full-time
Experience Level
- Analyst
Salary/Compensations
- Purchase, New York: $86,000 - $138,000 USD
- New York City, New York: $90,000 - $144,000 USD
Benefits
- Insurance (medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- We are helping build a sustainable economy where everyone can prosper.
- We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
- Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Equal Opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- We hire the most qualified candidate for the role.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.