Blood Collection Staff - Customer Service at American Red Cross | Johnson City, NY, US | Rezi

Blood Collection Staff - Customer Service at American Red Cross

Blood Collection Staff - Customer Service

American Red Cross · Johnson City, NY, US

1 weeks ago

Blood Collection Staff - Customer Service

American Red Cross · Johnson City, NY, US

13 days ago
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About the Role

Join the American Red Cross, the world's largest humanitarian network, and make a difference in millions of lives annually. This role offers paid training, so no prior medical experience is required. You will be a vital part of a team that supports the blood collection process, from transporting equipment to collecting lifesaving donations.

Responsibilities

  • Assist with every step of the blood collection process, utilizing healthcare and/or customer service skills.
  • Collaborate with team members to transport and set up equipment at collection sites.
  • Create a welcoming and comfortable environment for volunteer donors.
  • Follow all safety procedures during blood collection.
  • Connect personally with donors, listen to their stories, and explain the impact of their donation.
  • Ensure collected blood meets goals and regulatory requirements for safe transfusion.
  • May drive Red Cross vehicles and assist with setting up and tearing down equipment at donation sites.
  • Work as a team to set up and tear down equipment for mobile blood drives.

Requirements

  • High school diploma or equivalent required.
  • Customer service experience and effective verbal communication skills are required.
  • A current, valid driver's license with a good driving record is required.
  • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.
  • Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
  • Basic computer skills are required.
  • Must be proficient with Microsoft office applications.

Skills

  • Healthcare skills
  • Customer service skills
  • Verbal communication skills
  • Basic computer skills
  • Proficiency with Microsoft Office applications

Location

  • Binghamton, New York
  • Johnson City, New York

Work Type

  • Full-time
  • Variable schedule
  • Rotating weekends
  • Early mornings
  • Late nights
  • Weekends
  • Holidays
  • Overnight travel may be required

Experience Level

  • Entry-level (paid training provided)

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • Starting rate $20.03/hour

Benefits

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting 15 days a year
  • 11 paid holidays
  • 401K with up to 6% company match
  • Paid Family Leave
  • Employee Assistance
  • Short + Long Term Disability and Insurance
  • Service Awards and recognition

About the Company

  • The American Red Cross is the world's largest humanitarian network.
  • We are a mission-based organization.
  • The American Red Cross is proud to be an EONS partner.

Equal Opportunity

  • The American Red Cross is an Equal Opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.