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About the Role
The Team Lead operates a business within a business, managing the daily operations of the used firearms business, including buying, selling, and customer service. This role focuses on creating a fair-trade environment, achieving monthly sales goals, and maximizing profit through pre-owned firearms transactions.
Responsibilities
- Evaluates and appraises used firearms, demonstrating knowledge of fair market values, negotiation skills, research, and firearms identification.
- Initiates all 4473 forms with customers and conducts final checks of applicable company, state, and federal forms before firearm transfer.
- Maintains inventory through daily buying and cultivating leads for gun collections outside the store, and awareness of local auctions and estate sales.
- Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer.
- Conducts monthly ATF compliance audits and company required audits.
- Merchandises used firearms and proactively arranges merchandise.
- Partners with Internet Specialist to recommend firearms for online posting that will achieve the highest potential margin and sell quickly.
- Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team.
- Trains and educates Outfitters on acquiring and disposing of used firearms, sales trends, policy updates, negotiation skills, and identifying used firearm values.
- Participates in ongoing training including firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance training, and selling skills.
- Provides high-quality customer service on the sales floor and assists with customer phone calls, building relationships, answering firearm questions, quoting prices, and handling customer issues with good judgment and logic.
- Performs tasks and duties under general supervision, using established procedures and innovation.
- Chooses from limited alternatives to resolve problems.
- Makes recommendations to work procedures, policies, and practices.
Requirements
- Must be 21 years of age.
- Must be able to safely handle firearms.
- Must have knowledge of purchasing firearms by either working in the firearms industry or collecting firearms.
- Must have a good understanding of retail and computers.
- Must have a background in current firearms models.
- Must be able to appraise and know the marketable value of used firearms.
- Must have a great work ethic and ability to multi-task.
Skills
- Firearms identification
- Professional negotiation skills
- Firearms appraisal
- Customer service
- Sales
- Inventory management
- Merchandising
- Training
- Communication
- Problem-solving
- Computer literacy
- Retail operations
Location
- Local travel to purchase used firearms out of store
Work Type
- Full Time
Experience Level
- 2-4 years experience
Education Level
- High School Diploma or equivalent experience
Salary/Compensations
- $21.00 - $23.75
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
About the Company
- Bass Pro Shops is an equal opportunity employer.
Equal Opportunity
- Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
- Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
- If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.