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About the Role
Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join their team. This role offers the opportunity to make a significant impact in a growing and dynamic organization.
Responsibilities
- Professionally greet members and guests
- Scan membership IDs upon members' entrance
- Answer phones professionally
- Respond to member questions, concerns, and discrepancies
- Update members' accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Requirements
- Reliable, professional, computer literate, energetic, and friendly
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
- Must have a legal right to work in the United States
Skills
- Customer service
Salary/Compensations
- $17.00 per hour
Benefits
- Competitive salary
- Benefits
- Industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
About the Company
- Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality.
- We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters.
- Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact.
- Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level.
- At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
Equal Opportunity
- Equinox is an equal opportunity employer.
- All your information will be kept confidential according to EEO guidelines.