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About the Role
We are seeking a (Senior) Product Manager in Logistics Customer Choice to manage demand management solutions that ensure smooth ordering during periods of high delivery demand. This role involves working with Engineering and Data Science to translate real-time fleet saturation data into product decisions that improve peak-time conversion and reduce cancellations. You will be responsible for both strategy and execution, collaborating with Operations, regional teams, and engineers.
Responsibilities
- Own the roadmap for demand management solutions that balance fleet capacity with customer ordering.
- Take features from idea to launch with Engineering, writing clear requirements and prioritizing the backlog.
- Partner with Data Science to shape and evaluate models and AI-driven configurations that replace manual operational settings.
- Run experiments and track conversion, cancellation, and fleet saturation metrics to decide what ships next.
- Align Operations, regional product teams, and engineers on priorities, trade-offs, and timelines throughout delivery.
- Coordinate with multiple internal stakeholders to ensure the services we use are being consumed and to understand the end-to-end impact.
Requirements
- 3-5 years of product management experience, ideally in marketplace, logistics, or e-commerce environments.
- A track record of managing stakeholders through execution and aligning diverse teams on complex initiatives.
- Hands-on ownership: comfortable working through details with engineers, including APIs and system behavior.
- Comfort using data to define success measures and assess impact.
- Experience working with data scientists, plus a working understanding of ML concepts and experimentation frameworks.
- Ability to manage several competing priorities when operational conditions change quickly.
Skills
- Product Management
- Marketplace
- Logistics
- E-commerce
- Stakeholder Management
- Data Analysis
- Machine Learning Concepts
- Experimentation Frameworks
- API
- System Behavior
- ML Concepts
- Rules Engines
- Ranking Systems
- Personalization Systems
- AI-driven product features
Location
- Berlin, Germany
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- 27 days holiday with an extra day on 2nd and 3rd year of service
- 1.000 € Educational Budget
- Language Courses
- Parental Support
- Access to Udemy Business platform
- Health Checkups
- Meditation & Gym
- Employee Share Purchase Plan
- Sabbatical Bank
- Public Transportation Ticket Discount
- Life & Accident Insurance
- Corporate Pension Plan
- Digital Meal Vouchers
- Food Vouchers
- Relocation support for moving to Berlin
About the Company
- Delivery Hero is the world’s pioneering local delivery platform, operating in around 65 countries. Headquartered in Berlin, Germany, it is one of Europe’s largest tech platforms and listed on the Frankfurt Stock Exchange. The company focuses on delivering an amazing experience, fast, easy, and to the customer's door, powered by technology and designed by people. Delivery Hero values high performance, community, curiosity, and collaboration.
Equal Opportunity
- Delivery Hero believes diversity and inclusion are key to creating an exciting product and an amazing customer and employee experience. They do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes an individual unique.
- They encourage candidates to request accommodations or specific accessibility support for a smooth interview experience by emailing their Inclusion Officer.
- Pronouns (he/she/they) can be shared from the start for respectful communication.