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About the Role
Performs preventive maintenance and repairs, and keeps firm work areas clean and orderly. Responds to facilities and maintenance situations related to security access, conference services, furniture, and HVAC issues, while maintaining vendor relationships. Researches and bids out more involved facilities issues and repairs.
Responsibilities
- Installs or repairs firm equipment, including keyboard trays, standing desks, furniture, and other office equipment.
- Provides basic office maintenance services including painting, key replacement, appliance repair, moving boxes, filter changes, light bulb replacement, sweeping/mopping, blind installation/repair, and plumbing issues.
- Coordinates regular preventative maintenance for carpet cleaning, stone cleaning, supplemental HVAC, pest control, fire extinguishers, and building vendors.
- Solicits quotes from outside vendors for office repairs, evaluates vendors based on quality and price, and coordinates repairs.
- Coordinates with building management to facilitate work performed by outside vendors and emergency repairs, including plumbing, HVAC, and electrical outages.
- Submits work orders to building management for special engineering requests beyond the normal scope of work.
- Uses the access control security system, assisting with printing and deactivating cards, and ensuring card database integrity by accurately entering information.
- Helps with office/desk moves and preparation of spaces for new hires, visitors, and terminations.
- Performs installation of bulletin boards, whiteboards, and pictures as requested.
- Assists with daily housekeeping duties as needed.
- Assists Conference Services in setting up and providing service for meetings and firm events.
- Completes regular audits of work done by daily housekeeping and other vendors.
- Monitors and adjusts temperature in areas controlled by the firm’s Building Maintenance System and keeps a log of changes.
- Maintains keys for offices, file cabinets, and secretarial desks.
- Assists Operations Manager and Operations Coordinator with projects.
- Performs other duties as assigned.
Requirements
- Minimum GED or High School Diploma
- Five or more years of related experience and/or training, or equivalent combination of education and experience.
- Working knowledge of the Microsoft Office Suite
- Excellent command of English (both written and oral)
- Ability to use a wide variety of common tools as necessary.
- Typing speed of at least 40 words per minute.
- Ability to be a proactive self-starter.
- Must be flexible to respond quickly and positively to shifting demands and opportunities; ability to work under tight deadlines and handle multiple, detailed tasks.
- Team-oriented.
- Must pay attention to details and have the ability to follow up and follow through.
- Excellent communication skills, including the ability to work in a collaborative team environment and communicate professionally and courteously in person, by email, and by telephone.
- Reliable and punctual.
- Ability to work effectively in a multi-office environment.
- Must maintain a professional demeanor and confidentiality in all client and firm matters.
- Ability to work both independently or under specific direction.
- Customer service-focused and solution-oriented with internal and external clients.
- Must be able to work overtime when necessary.
- Normal office environment and schedule. Flexibility in reporting hours, available for unscheduled overtime.
- Ability to lift and/or move up to 75lbs, use ladders, stand or walk for long periods of time, climb or balance, and move freely within the workplace.
- Ability to focus on a computer for long periods of time.
Skills
- Microsoft Office Suite
- Common tools usage
- Typing
- Communication
- Attention to detail
- Teamwork
- Customer service
- Problem-solving
Location
- New York
Work Type
- Hybrid
Experience Level
- 5+ years related experience
Education Level
- GED or High School Diploma
Salary/Compensations
- $57,400 - $83,200
Benefits
- Comprehensive health and well-being benefits
- Personal and professional development
- Career growth opportunities
- Collegial and supportive culture
- Discretionary bonus based on performance
About the Company
- Ropes & Gray is a preeminent global law firm.
- The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years.
- The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
- The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Equal Opportunity
- Ropes & Gray is an equal opportunity employer.