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About the Role
As our Senior National Account Manager – Amazon, you will take full ownership of the Consumer Beauty commercial strategy across the UK and Ireland, with the potential to double the business within two to three years. You will have the freedom, visibility, and influence to make a significant commercial impact by leading major retail moments and unlocking smarter decisions through data and AI.
Responsibilities
- Own the Amazon Consumer Beauty business plan and full P&L, including budgeting, forecasting, phasing and trade investment.
- Deliver net revenue, gross margin, profitability and market-share targets.
- Identify untapped growth opportunities and translate them into clear, commercially grounded action plans.
- Improve forecast accuracy, anticipate risks and recommend decisive corrective action.
- Help unlock the potential of a business that could double in size within two to three years.
- Build and execute an ambitious Amazon customer and e-commerce strategy across the UK and Ireland.
- Lead joint business planning, QBRs, customer negotiations and the ongoing AVS partnership.
- Drive digital-shelf excellence across availability, content, search, pricing, ratings and reviews.
- Deliver standout execution for Prime Day, Black Friday/Cyber Monday, product launches and seasonal events.
- Use Vendor Central and Amazon performance data to optimise traffic, conversion and return on investment.
- Partner with Brand Marketing, Retail Media, Commercial Excellence, Finance and Supply Chain to deliver integrated growth plans.
- Work with agencies and external partners to turn complex data into actionable commercial insights.
- Create new processes, establish clear ownership and build accountability across cross-functional teams.
- Address Lost Buy Box, controlled distribution and pricing challenges with European and global stakeholders.
- Explore Amazon-relevant AI and digital tools to improve decision-making, execution and operational performance.
Requirements
- Proven Senior National Account Manager experience, or strong National Account Manager experience with clear readiness to step up.
- Strong Amazon 1P commercial knowledge and hands-on experience with Vendor Central.
- Demonstrated ownership of complex P&Ls, delivering revenue, profitability and market-share growth.
- Advanced financial, analytical, forecasting and performance-management capability.
- Experience in joint business planning, customer negotiation and trade-investment management.
- Ability to translate customer, category and digital-performance data into commercial action.
- Strong cross-functional leadership and senior stakeholder-influencing skills.
- Beauty, FMCG or consumer-brand experience, ideally involving retail media, digital-shelf optimisation or major Amazon events.
Skills
- Data analysis
- AI tools
- Financial management
- Forecasting
- Performance management
- Joint business planning
- Customer negotiation
- Trade investment management
- Digital shelf optimization
- Retail media
Location
- UK
- Ireland
Work Type
- Hybrid working
- Omni-Working model (up to 50% remote)
Experience Level
- Senior National Account Manager
- National Account Manager
Benefits
- Competitive benefits package to support health, wellbeing and financial security
- Private medical insurance with fast access to specialist and mental health support
- 8% pension fully contributed by Coty
- Life assurance and income protection
- Flexible hybrid working with our Omni-Working model (up to 50% remote)
- Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options
- Employee discounts and salary sacrifice schemes
- Opportunities to get involved in DE&I, sustainability and employee-led initiatives
- 25 days of holidays + extra 4 days allowance including a day off for your birthday
About the Company
- Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.