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About the Role

As a Waiter or Waitress at Coopers Cut, you will play an important role in delivering exceptional dining experiences throughout every stage of the guest journey. Working closely with the restaurant leadership team, you will provide warm, engaging, and personalised service while developing strong product knowledge and creating memorable experiences for every guest.

Responsibilities

Deliver exceptional food and beverage service in line with Four Seasons standards
Build genuine relationships with guests through warm and personalised interactions
Demonstrate strong knowledge of menus, wines, beverages, and seasonal specials
Take food and beverage orders confidently and accurately
Serve food and beverages to the highest standards of presentation and timing
Ensure your section is prepared and maintained throughout service
Work closely with both front of house and kitchen teams to ensure a seamless dining experience
Anticipate guest needs and respond professionally to requests
Contribute to a positive and collaborative team culture

Requirements

Previous experience as a Waiter or similar role within a quality driven restaurant environment
Passion for hospitality and creating memorable guest experiences
Strong communication and interpersonal skills
Excellent attention to detail and presentation
Positive attitude and team focused approach
Ability to perform effectively in a fast paced environment
Good food and beverage knowledge or a desire to learn
Good spoken and written English
Right to Work in the UK

Location

London

Work Type

Full time
40 hour working week

Salary/Compensations

Competitive annual package inclusive of salary and service charge

Benefits

Holiday entitlement increasing with service up to 33 days
Up to two paid Wellness Days per year
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
Employees can purchase up to three Four Seasons signature mattresses each year for themselves, family, and friends at cost price
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
Discounted gym membership with City's Leonardo Hotel
Bupa Dental Cover and MediCash healthcare plans available
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available from day one
Access to Wagestream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable and sporting activities

About the Company

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present.
As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history.
This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)
At Coopers Cut, our contemporary steakhouse, we combine premium ingredients, expertly crafted dishes, and warm, intuitive service to create memorable experiences for every guest.
Coopers Cut is a modern steakhouse located within Four Seasons Hotel London at Tower Bridge. Showcasing exceptional cuts, seasonal ingredients, premium wines, and refined service, the restaurant offers a sophisticated dining experience for both hotel guests and local visitors.
The restaurant is open for lunch and dinner, delivering an elevated yet approachable style of hospitality in a contemporary setting.