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About the Role
The Project Manager, Development Data & Systems manages cross-functional projects that support fundraising operations, donor data, reporting, technology, analytics, and gift administration priorities. The role has department-wide strategic importance and accountability for advancing priorities across the full Development Department. The Project Manager independently leads assigned initiatives from scoping through implementation and adoption, builds alignment among stakeholders, and provides leadership-ready reporting and recommendations.
Responsibilities
- Own assigned project plans, timelines, milestones, deliverables, communication plans, and portfolio status reporting from scoping through implementation.
- Support intake, prioritization, resource planning, and budget or effort tracking as applicable.
- Manage scope, change requests, risks, issues, dependencies, decisions, and tradeoffs.
- Prepare dashboards, executive summaries, recommendations, and leadership-ready updates.
- Coordinate governance-related project activities under accountable business or data-governance owners.
- Lead Data and Systems projects that support fundraising operations, donor engagement, donor data, reporting, analytics, technology, and gift administration.
- Translate business needs into actionable project plans with clear owners, timelines, and deliverables.
- Support system upgrades, integrations, reporting enhancements, testing, deployment, and implementation planning.
- Coordinate with vendors and institutional partners on deliverables, dependencies, testing, issue resolution, and implementation.
- Define project success measures and monitor outcomes related to data quality, reporting, operational efficiency, and user adoption.
- Coordinate user acceptance testing, issue tracking, sign-off, go-live readiness, and post-launch stabilization.
- Develop communications, training, stakeholder-readiness, and adoption plans for new systems, processes, and reporting capabilities.
- Monitor implementation outcomes and support adoption of new processes, systems, and reporting capabilities.
- Document lessons learned and recommend improvements to future project delivery.
- Build trusted relationships across Development, departmental stakeholders, vendors, and institutional partners; influence outcomes without direct authority; and maintain accountability to Development Leadership and the Senior Vice President & Chief Development Officer for department-wide priorities.
- Lead cross-functional working sessions, surface risks and tradeoffs, and drive stakeholders toward timely decisions.
- Communicate project status, risks, dependencies, recommendations, decisions needed, and next steps to the Assistant Vice President, Development Leadership, the Senior Vice President & Chief Development Officer, and other accountable stakeholders.
- Identify workflow improvements that increase efficiency, scalability, adoption, and user experience.
- Provide project direction and coaching to project contributors or junior team members when assigned.
Requirements
- Bachelor’s degree required.
- Four to seven years of progressively responsible experience in project management, business operations, fundraising operations, advancement services, healthcare administration, or related fields, including ownership of cross-functional initiatives.
- Experience managing multiple projects in a complex organization.
- Strong organization, communication, facilitation, analytical, and problem-solving skills.
- Proficiency with Microsoft Office, collaboration tools, and project management platforms.
- Ability to influence stakeholders and work effectively across organizational levels.
Skills
- Project Leadership
- Communication
- Stakeholder Management
- Execution Discipline
- Business Orientation
- Microsoft Office
- Collaboration tools
- Project management platforms
Location
- New York, NY
Work Type
- Hybrid
- Regular Full time
Experience Level
- Four to seven years of progressively responsible experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $88,500.00 - $134,750.00
Benefits
- Additional benefits consistent with the role
About the Company
- HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report.
- As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation.
- Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
- Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Equal Opportunity
- Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment.
- Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.