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About the Role
As a Junior National Account Manager - Service Sales, your role is pivotal to our team. Your primary responsibility will be to actively pursue fire and life safety preventative maintenance contracts (inspections) within an assigned territory. You will actively seek new customers and prepare quotes for all their inspection requirements. You will also strengthen our relationships with our existing customers in a defined territory and work with the Customer Care Team to ensure their service-related needs are met. The successful candidate will increase income and revenue by generating leads, qualifying prospects and managing sales opportunities of fire protection services.
Responsibilities
- Develop and maintain a thorough understanding of the company's products, services, and solutions to effectively support customers and the sales team.
- Manage and process direct sales opportunities with a value of up to $1,000, including preparing quotations, coordinating opportunity fulfillment through to operations, and ensuring customer satisfaction throughout the sales cycle.
- Provide administrative support to Account Managers, including preparing quotations, processing opportunities, maintaining customer records, scheduling follow-ups, and coordinating customer requests.
- Assist Account Managers with account maintenance, customer communications, and sales documentation to ensure timely and accurate service.
- Support the sales team by coordinating information between customers and internal departments to facilitate efficient project execution.
- Work closely with other Directors and Managers.
- Additional responsibilities as assigned by the Sales Manager – Inside Sales.
- Responsible for the administration of purchase orders and sales emails, including communicating required information to account managers to ensure timely and accurate order processing.
Requirements
- Self-motivator with a positive outlook.
- Strong organizational and communication skills and the ability to interact with a diverse customer base.
- Evidence of the ability to interact effectively with clients to build long-term relationships.
- Strong knowledge and aptitude of Microsoft applications (i.e., Microsoft Office).
- Highly organized and able to work under pressure.
- Proven experience working with property managers and Strata is an asset.
- Relevant sales experience in the life safety industry is an asset.
Skills
- Sales
- Customer Service
- Quotation Preparation
- Administrative Support
- Account Maintenance
- Sales Documentation
- Purchase Order Administration
- Microsoft Office
Benefits
- Comprehensive Group benefits
- Car Allowance
- Educational assistance program
- Employee referral bonus program
About the Company
- Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff.
- Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.
- CFLS is a caring company who values our staff.
- CFLS is local and is part of the community.
- CFLS is a full-service fire protection contractor.
- A great working environment with opportunities for career advancement.
Equal Opportunity
- Classic Fire + Life Safety is committed to treating all people in a way that allows them to maintain their dignity and independence.
- We believe in integration and equal opportunity.
- We are also committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
- No part of our hiring process uses AI or automated screening technology, all candidate reviews and applications are evaluated manually and hiring decisions are completed by human staff, to ensure a fair and transparent assessment.