Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Marketplaces Account Manager role.
Rezi rewrites your resume against Index Exchange's job description. Free.
Tailor your resume to this Marketplaces Account Manager role.
Rezi rewrites your resume against Index Exchange's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Marketplaces Account Manager posting at Index Exchange — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Marketplaces Account Manager posting at Index Exchange — free, in seconds.
About the Role
Index Exchange is seeking an Account Manager, Marketplaces to join a nimble, fast-growing team in North America. This role will be vital in developing a new line of business at Index, overseeing key client relationships while working across a variety of internal teams. The Account Manager, Marketplaces will ensure Index exceeds client expectations by providing excellent service. This role offers an opportunity to make an immediate impact as part of a dedicated team focused on building the fastest growing product offering in Index's history.
Responsibilities
- Oversee and develop relationships with strategic customers throughout the account lifecycle including onboarding, account planning, scaling and optimization
- Drive outcomes across your book of business by monitoring and analyzing key performance trends, identifying and unlocking new opportunities based on these insights
- Execute operational tasks such as daily performance monitoring, custom report creation, and troubleshooting
- Collaborate with your manager to drive Index adoption and upsells by deeply understanding customer needs and product gaps
- Utilize Salesforce, Trello, JIRA and other internal systems to ensure accurate and up-to-date account information
- Contribute to end-to-end strategies for high-potential partners, including product implementations and improvements
- Track, resolve, and/or escalate customer issues while effectively communicating updates and managing expectations both internally and externally
Requirements
- A deep understanding of the advertising technology ecosystem
- Proficiency in systems such as Excel, PowerPoint, Looker, Trello, Confluence, JIRA and SalesForce is encouraged
- Work cross-functionally with other Index Exchange teams to execute operational strategies that unlock available opportunities
- Manage new sets of clients requiring creativity and flexibility to service effectively
- Adapt to changing circumstances in a timely manner
- 3+ years of experience in an account management capacity within the programmatic advertising industry
- Excellent written and verbal communication skills, with attention to detail and polish
- Strong work ethic and creative mindset, willing to go the extra mile to meet client needs and deliverables
- Goal-oriented approach to your book of business, constantly prioritizing within your client base to add value
- Proficiency in data-driven decision-making and a focus on process refinement and efficiency
- Expertise in Excel and PowerPoint, with the ability to quickly learn new platforms such as SalesForce, Looker, Trello, JIRA and Confluence
Skills
- Excel
- PowerPoint
- Looker
- Trello
- Confluence
- JIRA
- SalesForce
Location
- North America
Work Type
- Onsite
Experience Level
- 3+ years of experience in an account management capacity within the programmatic advertising industry
Education Level
- Bachelor's Degree from an accredited university, preferably in business, marketing, communications, or a technology-related field
Salary/Compensations
- $95,000 to $125,000 USD
Benefits
- Comprehensive health, dental, and vision plans for you and your dependents
- Paid time off, health days, and personal obligation days plus flexible work schedules
- Competitive retirement matching plans
- Equity packages
- Generous parental leave available to birthing, non-birthing, and adoptive parents
- Annual well-being allowance plus fitness discounts and group wellness activities
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Monthly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment
About the Company
- Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen.
- As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers.
- We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution.
- With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large.
- Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues.
- We’re built on our core values and live them each day.
- We pride ourselves on our independence and openness, not only in our technology, but in our teams, too.
- Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward.
- We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers.
Equal Opportunity
- At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them.
- As such, we are committed to equal employment opportunities.
- We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.
- Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience.
- For those who show grit, passion, and humility—Index will welcome you.
- Index Exchange welcomes and encourages individuals with disabilities to apply to work with us.
- If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you.
- Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.