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About the Role
We're looking for an Insight Analyst to help our Consumer Packaged Goods (CPG) customers turn complex data into better commercial decisions. You'll develop dashboards, scorecards and reporting across our CPG products, helping customers measure promotional effectiveness, compliance, revenue growth and return on investment. Through clear insights and post-event analysis, you'll help them understand performance and identify opportunities to improve future activity. Reporting to our Customer Success Director, you'll work within our Customer Success and Analytics function, partnering with Product, Engineering and customer stakeholders to translate business challenges into practical analytical solutions.
Responsibilities
- Developing, maintaining and improving customer-facing dashboards, scorecards and reporting across Retail Insight's CPG products.
- Analysing data from multiple sources to deliver clear, commercially relevant insights.
- Helping CPG customers measure promotional effectiveness, compliance, revenue growth and return on investment.
- Delivering post-event analysis to understand promotional results and inform future decisions.
- Investigating discrepancies and resolving data quality issues to ensure accurate, consistent reporting.
- Supporting consistent reporting frameworks, KPI definitions and analytical methods across customers and markets.
- Working with Customer Success and customer stakeholders to understand their objectives and translate them into analytical solutions.
- Collaborating with Product and Engineering to improve reporting and analytical capabilities.
Requirements
- At least three years' experience in analytics, reporting, business intelligence or customer-facing insight roles.
- Strong Power BI, SQL, data modelling and dashboard development skills.
- Knowledge of Revenue Growth Management, Trade Promotion Management, promotional analytics or post-event analytics.
- Experience with Snowflake or Databricks
- A strong understanding of data quality, reconciliation and root cause analysis.
- The ability to turn complex datasets into actionable business insights and explain recommendations to technical and business stakeholders.
- Experience supporting customer success, value realisation and business performance improvement.
Skills
- Power BI
- SQL
- Data modelling
- Dashboard development
- Snowflake
- Databricks
- Revenue Growth Management
- Trade Promotion Management
- Promotional analytics
- Post-event analytics
- Data quality
- Reconciliation
- Root cause analysis
- Customer success
- Value realisation
- Business performance improvement
Location
- London
Work Type
- Hybrid
- Full-time
- Work-from-anywhere
Experience Level
- At least three years' experience
Education Level
- A relevant master's degree in Data Analytics, Data Science, Statistics, Business Analytics, STEM or a related discipline.
Benefits
- 25 days' annual leave, plus bank holidays, increasing with length of service
- Extra day off for your birthday
- Summer hours
- Private Medical Insurance
- Healthcare cash plan
- Mental health support through Help@Hand
- Workspace assessment for home-working setup
- Paid volunteer days
- Charity donation through salary sacrifice (matched by company)
- Give as You Earn
- Car purchase scheme
- Access to additional benefits through online platform (gym and technology discounts)
About the Company
- At Retail Insight, we're transforming the way some of the world's biggest retailers and CPG brands use data, analytics and technology to make smarter decisions.
- Our people are at the heart of what we do. We bring together talented people with different experiences, perspectives and expertise to solve complex problems, challenge the status quo and make a real impact for our clients.
- We're growing, and we're looking for an Insight Analyst to join our Customer Success and Analytics function, supporting our CPG products and customers.
Equal Opportunity
- Retail Insight is committed to promoting equal opportunities in employment. All employees and job applicants will receive equal treatment. We actively seek to create an environment where everyone feels respected, supported and encouraged to be themselves.