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About the Role

We are seeking an experienced and highly organized Entertainment Travel agent to coordinate all aspects of travel for events, productions, and publicity, including transient, group, talent, and VIP travelers. The successful candidate will thrive in a fast-paced environment, delivering exceptional service while managing multiple projects, last-minute changes, and high-profile client requirements.

Responsibilities

Accurately and efficiently handle incoming travel requests via multiple channels (e.g. phone, email) from Netflix Stakeholders.
Be aware of their budgets and offer the best solutions possible.
Understand the needs of the Entertainment verticals appropriately, guiding them to the best solutions for all services required.
Arrange small group travel for industry events and training.
Arrange travel for new Candidates and Relocations.
Plan, book, and manage domestic and international travel arrangements including flights, hotels, rail, car hire, charter services, meet & greets, chauffeur cars, lounges, and other VIP services and ground transportation.
Deliver great customer service each and every time, showing your enthusiasm for working with the clients.
Update Travel Manifests, manage rooming lists and travel documentation for small to larger groups.
Ensure accuracy in itineraries and back-office invoicing and billing logs.
Provide visa and country entry restriction guidance.
Manage multiple payment methods, including virtual payments via Conferma.
Work with colleagues in different regions to provide a successful global follow the sun operation.

Requirements

Previous experience in Entertainment, film, television, music touring, Group or VIP Travel is ideal.
Experience with handling small to large groups would be beneficial.
A strong working knowledge of Sabre GDS and good fares and ticketing expertise.
Good worldwide geography and managing complex international itineraries.
Experience in negotiating rates with airlines, hotels, and travel suppliers.
Familiarity with visa requirements and VIP travel services.
Proven ability to handle multiple priorities simultaneously, able to adapt to change.
Ability to work independently, exercising discretion, judgement and confidentiality.
High attention to detail and strong organizational skills.
Proven excellent customer service, relationship-building and problem resolution skills.
Ability to work under pressure and adapt quickly to changing production or event requirements.
Adaptable to aspects of the client culture.
Ability to work with international teams within a follow-the-sun model to serve a common goal.
Some flexibility in working hours– with occasional bank holiday working.

Skills

Sabre GDS
Fares and ticketing expertise
Worldwide geography
Complex international itinerary management
Negotiating rates
Visa requirements
VIP travel services
Customer service
Relationship-building
Problem resolution
Adaptability
Attention to detail
Organizational skills

Location

United Kingdom (Remote)
Remote

Work Type

Full time
Remote

Experience Level

Senior

Benefits

Flexible working hours
Work-from-home or remote opportunities
Opportunities to grow your skillset and career
Work at the forefront of travel technology and help shape the future of business travel
Generous vacation days
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Work From Anywhere opportunity for 60 days per year

About the Company

We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies.
Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.
We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice!
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters.
At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.
BCD Travel creates connections that move people and ideas forward.
Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel.
Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress.
With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel.
Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services.
In 2025, BCD achieved $24.4 billion in sales.
For more information, visit www.bcdtravel.com.

Equal Opportunity

We’re dedicated to building a diverse, inclusive and authentic workplace.
If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.
For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.