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About the Role

The Manager, Identity Governance Operations leads and develops the Identity Governance & Administration (IGA) team, ensuring effective execution of identity governance operations and controls. This role oversees identity lifecycle governance, access certifications, Segregation of Duties (SoD), provisioning controls, role and entitlement governance, reporting, analytics, and vendor performance. The Manager will partner with various teams to advance automation, AI capabilities, and governance of non-human identities while maintaining strong operational and regulatory controls.

Responsibilities

Lead, coach, and develop the IGA team, including performance management, workload prioritization, career development, cross-training, and accountability for results.
Manage employees and vendor resources, ensuring delivery against established KPIs, KRIs, controls, and operational expectations.
Oversee core IGA processes including Joiner/Mover/Leaver, access entitlement reviews, SoD, RBAC, entitlement governance, provisioning/deprovisioning controls, and monitoring of unauthorized/native access changes.
Provide oversight of IGA/IAM enterprise controls, audit evidence, regulatory requirements, documentation, and remediation activities.
Develop reporting and advanced analytics to identify identity risks, operational trends, control gaps, and improvement opportunities.
Gather business and control requirements and translate them into scalable identity governance solutions.
Drive continuous improvement through automation, process simplification, and improved user experience.
Partner with business and technology teams to establish governance requirements for non-human identities, service identities, AI agents, and emerging AI capabilities.
Support vendor evaluations, RFP/RFI activities, proof-of-concepts, and strategic IGA initiatives.
Communicate IGA performance, risks, priorities, and initiatives effectively to senior leaders and key stakeholders.

Requirements

Bachelor’s degree in computer science, Information Security, Information Technology, or related field, or equivalent experience.
5+ years of experience in IAM, IGA, cybersecurity, or related technology/security functions.
People leadership experience, including coaching, performance management, prioritization, and development of employees, contractors, or vendor resources.
Strong experience with identity lifecycle management, access certifications, RBAC, SoD, provisioning/deprovisioning, and access governance.
Experience with IAM/IGA technologies such as SailPoint, CyberArk, Microsoft Entra ID, Okta, or similar platforms.
Experience with operational controls, audit readiness, regulatory requirements, and risk-based access governance.
Working knowledge of automation, APIs, REST/JSON, and scripting technologies.
Strong analytical, problem-solving, presentation, and stakeholder-management skills.
Experience leading enterprise IAM/IGA operations and blended employee/vendor teams.
Experience developing and managing KPIs, KRIs, dashboards, controls, and executive reporting.
Experience with RFP/RFI activities, vendor evaluations, POCs, and technology implementations.
Experience with hybrid identity environments across on-premises, cloud, and SaaS platforms.
Familiarity with AI identity governance, AI agents, non-human identities, machine identities, and MCP.
Experience in regulated environments involving NYDFS, MAR, SOX, SOC 2, or similar requirements.
Relevant certifications such as CISSP, CISM, CRISC, or IAM/IGA platform certifications.
Strong communication skills with the ability to influence technical, business, and senior leadership stakeholders.
Must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Skills

Identity Governance & Administration (IGA)
Identity and Access Management (IAM)
Cybersecurity
Identity lifecycle governance
Access certifications
Segregation of Duties (SoD)
Provisioning controls
Role and entitlement governance
Reporting
Analytics
Vendor performance management
Automation
AI capabilities
Non-human identity governance
Operational controls
Regulatory controls
SailPoint
CyberArk
Microsoft Entra ID
Okta
APIs
REST/JSON
Scripting technologies
Analytical skills
Problem-solving skills
Presentation skills
Stakeholder management
Communication skills

Location

New York, NY
Bethlehem, PA
Holmdel, NJ

Work Type

Hybrid

Experience Level

Manager
5+ years of experience in IAM, IGA, cybersecurity, or related technology/security functions
People leadership experience

Education Level

Bachelor’s degree in computer science, Information Security, Information Technology, or related field, or equivalent experience.

Salary/Compensations

$118,980.00 - $195,465.00

Benefits

Skill-building
Leadership development
Philanthropic opportunities
Supportive, flexible, and inclusive benefits and resources
Contemporary benefits and resources

About the Company

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com.
Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B).
Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment: Guardian may use AI tools to automate the sorting and filtering of applicant information for preliminary screening. All hiring decisions will be made by Guardian colleagues. Applicants have the choice of opting out of AI Tools during the job application process. To request an alternative process or reasonable accommodation, email MyHR@glic.com within ten business days of application.