Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Access Specialist I role.
Rezi rewrites your resume against Hospital for Special Surgery's job description. Free.
Tailor your resume to this Patient Access Specialist I role.
Rezi rewrites your resume against Hospital for Special Surgery's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Access Specialist I posting at Hospital for Special Surgery — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Access Specialist I posting at Hospital for Special Surgery — free, in seconds.
About the Role
The Patient Access Specialist I is an entry-level, customer-facing role responsible for patient scheduling, pre-registration, and registration. This per diem position supports patient access operations and plays a critical role in ensuring an efficient, accurate, and positive patient experience. In addition to core registration duties, this role assists with bed placement coordination for post-recovery patients, working closely with nursing supervisors to support patient flow and timely admissions. This is a great opportunity for someone looking to start a career in healthcare administration, gain exposure to patient access and hospital operations, and grow into advanced roles such as PAS II.
Responsibilities
- Greet, interview, and register patients in person and by phone
- Accurately collect and update demographic, insurance, and financial information
- Verify insurance eligibility, benefits, authorizations, and pre-certifications
- Collect co-pays and out-of-pocket payments
- Schedule appointments, procedures, and follow-up visits
- Scan and manage required documentation (IDs, insurance cards, consent forms)
- Manage high call volumes and triage calls professionally
- Resolve work queues, patient checklists, and registration-related issues
- Coordinate bed placement for post-recovery patients in collaboration with nursing supervisors
- Provide patients with visit instructions and support throughout the check-in/check-out process
- Float to other functional areas as needed to support operations
Requirements
- High School Diploma or GED
- Strong computer skills (data entry, email, Outlook, MS Office)
- Ability to type 45–60 WPM with accuracy
- Strong communication and customer service skills
- Ability to multitask in a fast-paced, high-volume environment
- Basic math skills (percentages, payments, etc.)
- 0–1 year of experience in patient registration
- 0–1 year of experience in hospital admissions or ambulatory/outpatient settings
- Experience with Epic (Prelude and Cadence)
- Knowledge of medical terminology
- Understanding of front-end revenue cycle (insurance verification, authorizations, etc.)
- Bilingual skills
Skills
- Detail-oriented and highly accurate
- Adaptable to changing patient volumes and priorities
- Professional and calm under pressure
- Team-oriented and coachable
- Self-motivated with strong initiative
Location
- United States of America
Work Type
- Per Diem
- Part time
Experience Level
- Entry-level
- 0–1 year of experience
Education Level
- High School Diploma or GED
Salary/Compensations
- $33.00 - $33.00
Benefits
- Eligible for additional benefits consistent with the role
About the Company
- HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report.
- As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation.
- Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
- Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Equal Opportunity
- Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment.
- Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.