Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Application Engineer role.
Rezi rewrites your resume against Novanta Inc.'s job description. Free.
Tailor your resume to this Application Engineer role.
Rezi rewrites your resume against Novanta Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Application Engineer posting at Novanta Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Application Engineer posting at Novanta Inc. — free, in seconds.
About the Role
The Precision Medicine business unit of Novanta is seeking a customer-centric Application Engineer to serve as the primary, field-deployed, technical liaison promoting our product portfolio including embedded RFID modules, smart Machine Vision cameras, medical-grade hand scanners, embedded displays and touchscreens, and custom solutions. This position presents the qualified candidate with the opportunity to directly affect company revenues by providing unique technical solutions to customers and communicating their needs to the internal product development teams. A strong mix of technical, communication, and business skills are needed. The candidate will be responsible for actively driving and managing the technology evaluation stage of the sales process and working in conjunction with the Sales Team as the key technical advisor and product advocate for the aforementioned product lines.
Responsibilities
- Work closely with the Sales team to drive revenue growth of Novanta products at target customers and market segments.
- Serve as a trusted technical advisor to new and existing customers by identifying needs and recommending strategic, solution-oriented offerings.
- Conduct customer demonstrations, onsite proof-of-concepts, and provide technical assistance with integrations and start-ups to ensure successful solution implementations.
- Function as key point of contact for all customer-related technical aspects including solution adoption, implementation support, and best practice recommendations.
- Partner with sales team to develop product cost and engineering effort estimates for customer proposals.
- Provide expertise in the integration of Novanta products with devices such as PLCs, PCs, or Controllers.
- Serve as the key technical liaison for sales and management to ensure consistent customer satisfaction.
- Provide status and sales opportunity updates and recommend next steps to management.
- Assist with the creation of white papers, manuals, and technical documents for product offerings as required.
- Act as the voice of the customer within the company.
- Present products to customers at field events such as customer face-to-face meetings, trade shows, and seminars.
- Work with applications in Life Sciences, Hospital and Healthcare environments, Medtech devices, IVD patient sample preparation, Radiology and Diagnostic Imaging, automated pharmaceutical inventory, and others.
- Maintain strict compliance with quality, environmental, and occupational health and safety regulations.
Requirements
- 2-5 years of relevant experience in customer-facing roles in a technology company.
- Bachelor’s degree (preferred), associate degree (minimum), in electrical, computer, or software engineering or relevant work experience.
- Strong problem-solving capacity to uncover customer needs and recommend creative solutions.
- Strong customer-centric focus.
- Familiarity with Engineering and Operations processes including BOM structures, Project estimation, and ECO procedures.
- Familiarity with customer management tools like Salesforce.
- Excellent written and verbal communication skills.
- Fluent in English.
- Up to 70% of the time within the USA. Some EMEA travel may be necessary to visit corporate technical centers.
- Valid US driver's license required.
- Ability to lift up to 50 pounds.
- Standing for extended periods of time.
Skills
- Technical solutions
- Communication skills
- Business skills
- Technology evaluation
- Product advocacy
- Customer-facing technical presentations
- Demonstrations
- Prototyping
- System cost estimates
- Commissioning proof-of-concepts
- Multitasking
- Team environment
- Listening skills
- Problem-solving
- Python
- C++
- C#
- Java
- Machine Vision
- Robotics
- AI
- Deep Learning
Location
- USA
- EMEA
Work Type
- Field-deployed
- Travel up to 70%
Experience Level
- 2-5 years
Education Level
- Bachelor's degree preferred
- Associate degree minimum
About the Company
- At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.
- We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.
- Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.
- Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment.
- Come explore Novanta.
Equal Opportunity
- Novanta is proud to be an equal employment opportunity and affirmative action workplace.
- We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.
- Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.